199 Reviews of Classic Mazda Orlando - Service Center
I can't understand why some reviews are negative. My car service at the dealership was excellent. They completed the oil change and inspection in just 35 minutes, and they were very professional. The My car service at the dealership was excellent. They completed the oil change and inspection in just 35 minutes, and they were very professional. They didn't try to upsell me on extra services, but instead provided a video with everything in the car and their recommendations. More
I appreciate the customer service given to me by Classic Mazda. They are able to address your concerns effectively so that you feel confident about moving forward with your service. Their communication skil Mazda. They are able to address your concerns effectively so that you feel confident about moving forward with your service. Their communication skills and transparency is appreciated. I highly recommend this dealership to anyone who’s looking for a great customer service experience. More
I have been using Classic Mazda for my car's service needs. I have always had a positive experience with the Service Advisors, and service on the vehicle has always been completed as promised. The Servi needs. I have always had a positive experience with the Service Advisors, and service on the vehicle has always been completed as promised. The Service Manager, Julie Rose, is an asset to this dealership. Her kindness and professionalism is exceptional. More
Very Professional and friendly, I didn't wait long at all, I'll be back to get my car serviced. the snacks in the waiting area was a nice bonus all, I'll be back to get my car serviced. the snacks in the waiting area was a nice bonus More
Loved the sales experience. Service experience has been a little rockier.. I would suggest that when I bring my car in for service a complimentary wash before it's returned woul Service experience has been a little rockier.. I would suggest that when I bring my car in for service a complimentary wash before it's returned would be a good idea. That's the kind of service I've been used to from Volkswagen. More
Service was good BUT, they didn't put my spare back in the spare storage area, they just left it in the back of the car. Other than that, all was great. the spare storage area, they just left it in the back of the car. Other than that, all was great. More
My recent experience at Classic Mazda was nothing short of exceptional. I was greeted by friendly and professional staff who took the time to listen to my concerns about my vehicle. The service advisor of exceptional. I was greeted by friendly and professional staff who took the time to listen to my concerns about my vehicle. The service advisor thoroughly explained the recommended maintenance and provided a clear breakdown of the costs involved. I never felt pressured or upsold on unnecessary services, which is a refreshing change from past experiences at other dealerships. The work itself was completed efficiently and to the highest standard. My car runs like new, and I was kept informed every step of the way. Overall, I cannot recommend Classic Mazda highly enough. Their commitment to customer satisfaction is evident in everything they do, and they have truly set a new standard for automotive service in my mind. More
I'm on my 2nd vehicle from Classic Mazda and could not be happier with this classy, state of the art, beautiful, welcoming dealership. The staff are all very friendly and personable. I have had the pleasure happier with this classy, state of the art, beautiful, welcoming dealership. The staff are all very friendly and personable. I have had the pleasure of having my vehicles (one past, one present) serviced by Michael Saldana- Service Advisor. Michael was extremely patient, detailed and inviting in his service approach. He listened well and addressed all my service issues. I did not have an appointment, but had an emergency issue with my vehicle and he somehow got my vehicle assessed and serviced in a flash! I was not expecting that! My vehicle drives better and I feel more confident that Michael's approach was the right approach to handle my vehicle's issue. Getting your vehicle from and serviced by Classic Mazda is one of the best decisions you will ever make! Can't say enough great things about Michael and Classic Mazda! More