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Classic Mazda Orlando - Service Center

Orlando, FL

4.6
204 Reviews

204 Reviews of Classic Mazda Orlando - Service Center

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January 29, 2025

Glenn L is as my advisor. Glenn was great, but service was lacking. Was told battery was bad. I took it to advance auto and tested. It was fine. Do I trust the rest of the rec More

by barteldw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Lagman
Jan 31, 2025 -

Classic Mazda Orlando responded

Mr. Bartelson, We understand how you feel, and we could have explained it better. The battery tester we use here at the dealership in the shop is a large roll-around unit that places a high-stress load on the battery and takes a little time to be through. This tester showed failure under stress. The small hand-held testers at AutoZone measures voltage and cold cranking amps with no stress. Your test showed 485 CCA, your battery is rated at 585, and 12.4 volts which will still start your car. It's likely a cell is going bad in your battery. We stand-by our advice to replace your battery based on the stress test to avoid any unpleasant surprises. Again, Thank you for your business.

January 28, 2025

I’ve been fortunate to have Karen as my service advisor for the past three years, and let me tell you, she’s a rock star! No matter how long the wait, she greets everyone with a smile and goes above and be More

by cutekima00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
January 28, 2025

I WAITED AT CLASSIC MAZDA FOR THE INITIAL SERVICE TO BE PERFORMED. WHEN THEY FOUND OUT THAT A PART NEEDED TO BE REPLACED BY TAKING THE CAR APART THEY GAVE ME A COURTESY VEHICLE TO USE UNTIL THE CAR AND I More

by ericss254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL SALDANA
January 08, 2025

The gentleman names Micheal at the service desk is an amazing employee, always goes out of his way to help me! More

by danowens22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salana
November 25, 2024

Sales and service always professional, courteous and friendly. Have been doing business with them for 19 years More

by Golfjules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace
November 13, 2024

Always had great service with these guys, both buying and servicing! This is our 6th vehicle from there. More

by starrguitarsorlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
October 28, 2024

Best service in Orlando, go see Ace with him I know my car is taken care of More

by huma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace
October 14, 2024

Very clean, welcoming staff that felt human and relateable. Was hoping to get a detail done while my car was in but I know that's not something all dealerships offer. More

by ReichhardtJac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Zambrano
September 25, 2024

I'm very satisfied with the service I received at Classic Mazda. The service was quick and the personnel were very polite and professional. More

by jrosew26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Moretti
September 23, 2024

I take my CX-5 here for the oil changes. They do a nice inspection and provide a video of the inspection. They make recommendations for additional service which I usually have done somewhe More

by Happy Mazda Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Zambrano
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