Classic Mazda Orlando
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
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I love everyone at this dealership. They are so efficient and efficient and friendly. I had my 2nd servicing yesterday and it only took one hour. Made a coffee, had a snack (all prov They are so efficient and efficient and friendly. I had my 2nd servicing yesterday and it only took one hour. Made a coffee, had a snack (all provided) just relaxed. The cleanliness of the entire dealership and restrooms is like it was just a brand new place. I have been dealing with this dealership for almost 8 years now and have no intentions of changing from them. They even gave a video of my car inspection! Who does that?? Had a talk with the person I leased my last two cars from, he knew me and was excited to talk. Best Place!!! More
I pulled up to the dealership first one there at service they take me in as number four and then he questions me before I enter the dealership. I don’t have an appointment. He tells me I respond. I have two they take me in as number four and then he questions me before I enter the dealership. I don’t have an appointment. He tells me I respond. I have two emails to confirm my Appointment More
WARNING: Mazda has no authority over it's dealers. These dealerships have 1000s of good reviews on Google from new customers and spammy sales tactics, but take it from someone who's actually owned one These dealerships have 1000s of good reviews on Google from new customers and spammy sales tactics, but take it from someone who's actually owned one for years. $3,000 in repairs in 3 years on a new car. Nothing covered under warranty because it's a terrible car and so are the dealers. DON'T BUY ONE! They have less automotive market share for a reason. This year was the most insane, a $2000 fix, someone noticed a bolt head broke off for the steering component on the bottom. "Wheel could have come off at any moment" killing me at highway speeds. The dealer says "rust" only so they don't have to cover it under warranty just like every other issue I've had. Well, how about the bolt broke off then rusted since there is no rust coating under the bolt head? I heard an odd noise for a long time. Of course the Mazda dealer won't side with you, because Mazda itself has no authority over their own horrible warranties and you are nothing to them after you buy it. The guy had all sorts to say just so evidently and obviously to screw me over, insulting me rather than just telling the truth. He actually said "it happened when you drove it down to Florida" wow! Really? I didn't know your cars weren't supposed to driven? What about the rust story? Or, "you can go complain to the dealer you bought it at." Who I called states away, and said it "would have been covered!" Imagine buying an iPhone in Wisconsin and the Florida store tells you go back to Wisconsin to have the warranty covered. Egregious treatment. Ok, Mazda's side? A fatally important bolt rusts within 3 years on a warranty new, visibly well taken care of, 100% garaged car. Sounds like an excellent car! Mazda's were known for their rust issues. They can make up whatever fairytale, but at the end of the day not covering something this insane shows they have NO confidence in what they sell. After driving a Mazda for years, I noticed how much smoother my rental rode while they fixed this (which Useless Mazda Customer Experience wouldn't even reimburse fully, and practically needed my mother's social security number to offer anything FYI). No banging on road perfections. It's no wonder my Mazda breaks all the time. More
Kudos to these guys! ! They are the best. They made my lease process a simple dream. Jim, Mike & Brandon are all a pleasure to work with. Painless process….I highly recomm ! They are the best. They made my lease process a simple dream. Jim, Mike & Brandon are all a pleasure to work with. Painless process….I highly recommend!! More
Was serviced by Sales Rep Alex Quintela. Look for that guy if you are going there, he's amazing, serviceable, very kind and friendly, and really makes everything smooth and understandable fo Look for that guy if you are going there, he's amazing, serviceable, very kind and friendly, and really makes everything smooth and understandable for you. In my case it was my first trade in so it was very important to have somebody that could explain efficiently the whole process, pros and cons, outcomes, etc. And he did it. The rest of the staff was also very kind to me. 100% recommended. More
Manny was my sales guy and did an amazing job! He was not agressive which I appreciated but was helpful and knowledgeable about the car. Juan in finance helped me understand the costs involved. H He was not agressive which I appreciated but was helpful and knowledgeable about the car. Juan in finance helped me understand the costs involved. He was very patient especially about the extended warranty. I have bought many cars in my lifetime and think these guys are top notch.!!!! More
Very professional, courteous, always up front, clean waiting area. Always knowledgeable, waiting times not that long as compared to other places. waiting area. Always knowledgeable, waiting times not that long as compared to other places. More
Michael helps us look for the best and safer car options for our son. He went above and beyond with details of the car and communication. Great customer service from Michael and Huma. Thank you both. for our son. He went above and beyond with details of the car and communication. Great customer service from Michael and Huma. Thank you both. More