Classic Lexus

Buying my Lexus was a first-class experience. The dealership is beautiful and the personnel make you feel special and appreciated. I have been nothing less than highly impressed with the service d dealership is beautiful and the personnel make you feel special and appreciated. I have been nothing less than highly impressed with the service department and the quality of service I have received at this dealership. My sales rep even sent me a card to wish me a happy birthday. What a pleasant surprise. I will surely buy from this dealership again. More

Lexus is a good car. However we have owned Mercedes Lexus is a good car. However we have owned Mercedes Benz,Jaguar,Volvo among other nice cars. We will continue to purchase cars from Classic becuse Lexus is a good car. However we have owned Mercedes Benz,Jaguar,Volvo among other nice cars. We will continue to purchase cars from Classic becuse of their unbeliveable service . We tell everyone we know who needs a car that the Classic service center has no equals. They always go the extra mile to make sure that we are happy. Thank you! More

I purchased a used Lexus GS350 from Classic Lexus. I greatly appreciated the kindness, patience, and nonpushy nature of their service. They were also always very informative/knowledgeable when question greatly appreciated the kindness, patience, and nonpushy nature of their service. They were also always very informative/knowledgeable when questions were asked regarding a possible purchase. Finally, they were also very patient when it came to my purchase. I took ~ 6 months to decide on my final purchase, and when the time came, it was quick and effortless. Thank youo! More

I have been a customer of Classic Lexus for approximately 20 years. I have either purchased or leased at a minimum 14 cars & SUVs. I continue to return despite intense competition from other Lexus dealership 20 years. I have either purchased or leased at a minimum 14 cars & SUVs. I continue to return despite intense competition from other Lexus dealerships because of the relationships, products, and service quality that I have consistently experienced. My adult childern and many of my friends are Lexus customers because I talk openly about my experiences at Classic Lexus. Both Brian and Chris are superb at satisfying customers and so are the service managers listed above. I have participated in several focus groups hosted by Lexus competitors and amazed noncustomers of Lexus by my comments. More

My initial experience with Classic was not a good one. The salesman who took care of us- his name was Jim, I don't remember his last name, was not a man of his word. Roger, the sales manager took care of The salesman who took care of us- his name was Jim, I don't remember his last name, was not a man of his word. Roger, the sales manager took care of the issue and since then I have not had any problems. If I was to ever get a Lexus from Classic again, I would go through Cliff Murphy. As far as service and maintenance, I have never had a problem since day one. I have worked with Eric Nicolli and everything has been first rate. More

Its a nice, clear and friendly atmosphere. The sales Its a nice, clear and friendly atmosphere. The sales associates, customer service and other personal always give 100% and makes you feel very com Its a nice, clear and friendly atmosphere. The sales associates, customer service and other personal always give 100% and makes you feel very comfortable. If the person you ask a question of does not know the answer, they will make sure they find someone who does. More

Everyone at the dealership bends over backwards to make sure I am satisfied. You walk expecting to have an issue and they surprise me everytime. I came in on a Saturday recently to explain that my br sure I am satisfied. You walk expecting to have an issue and they surprise me everytime. I came in on a Saturday recently to explain that my brakes were pulsating expecting only to make an appointment within the month and thinking that I may have to pay or agrue for new pads. They immediately took the car in, gave me a loaner and replaced the brake pads at no charge and I had the car back within 4 hours. More

I have always been impressed with the professionalism of the sales and service staffs at Classic Lexus. They have always treated me with respect and get the job done quickly and thoroughly. I also love the the sales and service staffs at Classic Lexus. They have always treated me with respect and get the job done quickly and thoroughly. I also love the waiting room as I am comfortable and able to get my work done easily. thanks... Martha Hardy More

Dealt with sales manager, salesman, and business manager. All were friendly, courteous and honest. I would recommend this dealership to friends, acquaintances and relatives. Have not dealt with service dep All were friendly, courteous and honest. I would recommend this dealership to friends, acquaintances and relatives. Have not dealt with service department yet, as vehicle has but 3,800 miles so far. More

Car should never have been sold as certified pre owned. It's been to two dealerships and problems still are not fixed due to the original damage to the car. Front bumper is not in alignment, door won't cl It's been to two dealerships and problems still are not fixed due to the original damage to the car. Front bumper is not in alignment, door won't close properly, dash had to be replaced because of rattle. The biggest problem is wind noise from the driver's rear view mirror. This problem has been worked on numerous times now with NO fix and "you'll just have to deal with it" as the answer from the dealership. "This is considered normal noise" was the other answer I received. If driving down the road and it sounding like the window is down is normal then you may not want to buy a LS 460. I am very disappointed in the dealership for sticking me with this car and not be able to fix it. More