Classic Lawton Chevrolet

They were very professional and fast. Had to have a tire plugged and the tires have nitrogen so needed to go back to dealership. Price was fair. plugged and the tires have nitrogen so needed to go back to dealership. Price was fair. More

Since my first purchase at Jim Glover Chevy Lawton, through this one, I have always been greeted, sometimes by name, upon entering the lot or building, offered a drink or snack and directed to the pers through this one, I have always been greeted, sometimes by name, upon entering the lot or building, offered a drink or snack and directed to the person or department that I'm needing. Every purchase I've been through has been quick and easy, with little or no negotiations for the price and payment. Twice, including this time, the specific vehicle was not on the lot, so it was located in a matter of minutes and it was delivered as promised. Currently, my new vehicle has not arrived so I haven't seen it, but I'm confident it'll be what I'm looking for and I'm also confident that if not, the dealership will make it right. My Sales associate, Karen Green, was off and came in to assist me with my purchase. This is the fourth vehicle I've purchased through her and the fifth from Glover. I'm positive I will return to this dealership and will recommend them to my friends and family looking for a vehicle. More

My husband decided he wanted a new Suburban. Mike Baxter found the exact one I asked for and had it brought to Lawton from Tulsa. It was everything I asked for. found the exact one I asked for and had it brought to Lawton from Tulsa. It was everything I asked for. More

Went in for an oil change (apparently they are by appointment only) there was no one in line in front nor behind me or anywhere else around me but, I was told the wait would be 11/2 hours. Drove to t appointment only) there was no one in line in front nor behind me or anywhere else around me but, I was told the wait would be 11/2 hours. Drove to the other GM dealer in town and was done 25 minutes later. I made my first and last visit! More

I have been in the market for a new Chevy pickup for a while, and went to Jim Glover in Lawton, OK. I had been talking back and forth with Timmy for a couple of months. I took my Jeep in to get an apprais while, and went to Jim Glover in Lawton, OK. I had been talking back and forth with Timmy for a couple of months. I took my Jeep in to get an appraisal (for a second time because they lost the first one) last Saturday. Prior to going into the dealership I was told the sales manager will give 23500 on the Jeep sight unseen, but to bring it in and they'll see if they can give me more. With the sight unseen on the Jeep they said they were at 39k out the door price. I drive up Saturday, get them to appraise the vehicle again, and they said 23500 on the Jeep and the out the door price jumped to 43741. I don't understand how you can tell me you have me out the door at 39k and then I show up and it's almost 5k OVER what you told me. They said they could beat any dealership in the state...NO you can't. I had a lot better offer at Wilmes in Altus. I was offered 26k for the Jeep there, but was trying to see if I could squeeze a little more out of the Jeep, so I held off. The new sales manager told me to go to Wilmes, sell my Jeep to them, and he would give me 1500 bucks to cover the negative equity if I bought from them. NO THANKS. I will give my business to folks that CARE about their customers and want to make a sell, instead of making the customer do all the work. I will not be going back to Jim Glover Chevrolet in Lawton. VERY disappointed in everything there. More

Have a great experience with Jim Glover of Lawton, they bent over backwards to accommodate my situation and make everything work out easiest for us. Very smooth transaction, and very down to earth and unde bent over backwards to accommodate my situation and make everything work out easiest for us. Very smooth transaction, and very down to earth and understandable of any questions or concerns we had! Thanks a lot for everything you guys did! Sincerely, Philip Matchell P.S. Will you remember you for future business! More

The worst car buying experience I have ever had. The dealership told me they would beat the price of other dealerships offering the same car but when i received the contract they didnt change anything t dealership told me they would beat the price of other dealerships offering the same car but when i received the contract they didnt change anything to beat the price. Received the car with stickers on it after telling the sales consultant to remove them. I was given 30 day paper tag for it to expire before i even received my tags!!!....which resulted in getting pulled over and car almost towed!!. And last the paperwork was lost by the postal system to finance the car but miracously appeared the day the temp tag expired which can cost up to $100 fine in late tag FEES!! More

I am a mother to a son who was sent into your dealership to look at a later model truck for he presently drives a 09 king cab f150 works for a repleca employer now 3 yrs pays truck automatic debit thru fort to look at a later model truck for he presently drives a 09 king cab f150 works for a repleca employer now 3 yrs pays truck automatic debit thru fort sill cu.im a resource specialist for seniors. Churches. An many other upstanding bussinesses an my word people depends on an for ur mamager not to be trained in people skills is very unexceptable he has to no u never run your credit while in search for it pulls your credit score down. An for him to rudley say come back when your ready to pull your credit lawton should think your saying at your dealership unless your buyimg looking is not allowed! !! Hmmm.ipray that you with this attitude an rudeness will not recieve alot of lookers who just might of bout.god bless you in your future bussiness success.thank you for your time More

i went to Jim Glover twice for service. Both times I was let down by they're services department. 1st time was for a detail, they charged me $150 to do inside and out. when i picked u the truck it looked g let down by they're services department. 1st time was for a detail, they charged me $150 to do inside and out. when i picked u the truck it looked good on the outside the inside looked decent but wasn't dry yet but wasn't complaining. after driving it a couple of days i noticed places they didn't clean and that the rubber mat was no longer in the cup holder (change was rattling in cup holder when it use to not.) so i figured i would go up there after work and ask about it, But before i could they called me and asked if i wanted to trade my truck in, and i replied no but would like the mat back for my cup holder. So they looked around and found it, I thought simple mistake. Then the 2nd time i went there was to have the drive shaft serviced (warranty) and a price on a set of 4 tires, so i called and set up an appointment scheduled to drop evening prior to service date and requested a loaner. i went up there as scheduled pulled up to service dept. with my two small children (2 & 5) and told them i was there to drop off for service the service tech at the desk said he wasn't the person who made my app. that Walt had made my app. and he was with a customer and said it would be just a minute, So I patiently waited with my two kids (who get bored very quickly) finally another tech came in and asked if he could help me, so I told him why i was there and he checked his calender and told me Walt had made my app. and walked off. After 20 min. of waiting i saw the first service tech and i told him to cancel my app. and i was going to Milo Gordon. As i was walking to my truck the 2nd tech came back and told me he was about to get me in and i told him they were to late and left. i left Jim Glover and called Milo Gordon asked for an app. they set it up for next morning and had the truck done by 11:30 and had called me to let me know it was done i then asked them for a price for the 275/55/20 that are on my truck mount balanced with road hazard was around $900 i told them to go ahead and put them on and still had my truck ready by 2:00. I have taken my truck to Milo Gordon before for other issues and always had great service but a car for a loaner (I am 6'1 cars are not my friend). The only reason i went to Jim Glover is because most of the loaners are pickups like mine. And just for the record i bought my truck at Marc Heitz in Pauls Valley, OK. And Milo never hassles me about buying a new truck from them or about doing warranty work on my truck. Now i still take my 2008 GMC Sierra and my 2011 Chevy Tahoe that I bought from David Stanley Chevrolet in OKC More

I Went in to purchase a new truck. First of all, they didn't have what i needed on the lot. I was shown a picture of one located on their Tulsa lot. I was trading in a truck on the deal. Initially, they didn't have what i needed on the lot. I was shown a picture of one located on their Tulsa lot. I was trading in a truck on the deal. Initially, they wanted over $5000 with my trade. That following Saturday, I went to John Holt, in Chickasha. I ended up buying the same truck (same color/options) for $3000 that day. In the meantime, i received an e-mail that they would take $4500. I returned to Jim Glover's and showed both the salesman and one of the managers the truck and paperwork showing what a great deal i got elsewhere. The manager was very frustrated that i confronted him in this way. He told me that when my truck needs service, i can take it where i had bought it. He also mentioned he doesn't want to see my truck at his dealership. As i was walking away, he continued making comments to his employess at which time i turned around and asked what he said. He told me to have a nice day., After nearly 40 years of buying cars, both around the U.S. and foreign countrys, I have never been treated this way. I will take my service business elsewhere as well as future vehicle buying. Since they were so much more in cost than Chickasha, it makes me wonder if the reason in doing so is because soldiers have the money they ask for and they are taking advantage of them? I strongly reccommend others take their business elsewhere. More