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Classic Kia - Service Center

Waukegan, IL

3.0
19 Reviews

19 Reviews of Classic Kia - Service Center

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November 02, 2023

This place is very unprofessional. After years of going here they are upset over a review. Customers have a right to review places. Just a fyi people if you put a negative review expec More

by Amy O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole staff
August 08, 2023

Service team was excellent! Great communication and quick turnaround to get me back on the road. More

by bejster23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
August 07, 2023

Recently had the anti theft software installed in a Kia Sorento. Never had an issue with my vehicle and stay on top of everything. Went to start my car and the anti theft software failed. Now my car won More

by marklevi7213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service desk
July 08, 2023

I've been taking my cars here for 9 years and Jose and Mike flament are always providing great customer service. More

by Justin credible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Mike flament
March 30, 2023

I learned today that after all the problems with the Kia engines they replaced my engine with a re-worked engine and used and old oil pan and serpentine belt. The Service Manager tried to act like it was m More

by W.Coleman-James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The Service Manager Mike
February 01, 2023

Classic Kia's sales and service department are 2nd to none. From the purchase of my Telluride to service I have been treated like a king. They communicate extremely well and do the job right the first More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in sales & Jose in service
July 17, 2022

Took my car in for 1st inspection and oil change the service depth did a good job and were awesome More

by Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
May 03, 2022

The best customer service and experience i have had, especially with a dealer. These guys put customers first and all really seem to enjoy their work - you can feel it when you walk in. Mike, Jose and More

by eddieras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Mike and Jose
April 15, 2022

Had my car in for an oil change and was in and out in a reasonable amount of time. The staff is always so helpful from Jenny who sold me the car to Jose who helps with service. Keep it up. More

by msjestes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny and Jose
April 13, 2022

Classic Kia is outstanding, the service department is second to none . Always get a great deal in sales . The staff is awesome and I highly recommended t by is dealership More

by Mike f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike flament Sean Philps Jose Lopez
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