Classic Kia of Carrollton - Service Center

They are prompt, courteous and professional and very open to discuss the vehicle service and options. Chris even took time to help me with some set up issues and he didn’t have to. to discuss the vehicle service and options. Chris even took time to help me with some set up issues and he didn’t have to. More

It's far for me to drive, but I love going there because everyone is so nice. This trip was no exception. Chris was really friendly and efficient and I really appreciate that he explained what was done and everyone is so nice. This trip was no exception. Chris was really friendly and efficient and I really appreciate that he explained what was done and even told me they did state inspections because I thought I was going to have to go somewhere else to take care of that. I also like that I got a text so if I had any questions I could ask. The waiting room is nice and I appreciate that water and snacks are available. I love that my car was washed! Everything was done quickly. Really great experience. You guys rock! More

Great Service, clean facility, great service manager , quality knowledge of the car friendly atmosphere #1 quality knowledge of the car friendly atmosphere #1 More

It’s been my to go for all my vehicle maintenance. Service and workers are always good. I just wish there’s more openings when you need service and or to book an appointment. Service and workers are always good. I just wish there’s more openings when you need service and or to book an appointment. More

Service manager was not pleasant nor helpful. They do not answer the phones. I had an oil leak, and the car was still under warranty so I scheduled the soonest appointment available which was Mon They do not answer the phones. I had an oil leak, and the car was still under warranty so I scheduled the soonest appointment available which was Monday AM. I ended up leaving the dealership frustrated. He was accusatory and condescending when i explained the issues and told me I should have called it in. Maybe you all should answer the phones. I left and traded that car in and bought a Honda so I wouldn't have to deal with that hassle. More