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Classic Kia of Carrollton - Service Center

Carrollton, TX

4.8
828 Reviews

828 Reviews of Classic Kia of Carrollton - Service Center

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July 26, 2023

I have been going to Classic Kia since 2011, been back numerous times for scheduled service and every time, the process goes quickly and efficiently. Service advisors are always friendly. More

by LORIGOTT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Was told I need new tires, $1200. My brand new tires are 10 days old. More

by WWATSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy in Service Dept
July 24, 2023

As always, terrific place - Professional, courteous, friendly. Service is spot on and turn-around time was as promised, quick. Friendly and knowlegeable staff. Clean, comfortable facilities Thanks! More

by RICKWATSON56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Service Advisor- 5 Stars
July 24, 2023

Took too long to get an appointment to get my car in. Once i got it there for my appointment, they told me it would take a few days to run a diagnostic on it. My warranty wouldn’t cover rental without More

by ICEDANCECRAZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
July 23, 2023

Great service and selection of vehicles. Customer service was excellent and the process was quick. More

by LORRAINE.LORENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demario
July 22, 2023

Really enjoyed the ease and convenience! Overall a great experience and stress free! Customer service was great! More

by EBETHZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
July 22, 2023

Fast, Prompt and friendly. Will always bring my vehicle here whenever I need to. Thanks More

by MACIASRIC
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

The service was great. I was treated with respect and was not charged for unnecessary repairs More

by MORTEGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

I had to revisit because your service department rotated my tires the week before but put my wheel covers on backwards. It took an hour to fix the problem. You guys need to do a better job More

by BSAC627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Jason was very professional and handled our problem with professionalism , he made sure everything was done correctly and efficiently More

by NEIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service
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