Classic Kia of Carrollton - Service Center

Work was done to correct my rear brake caliper that was leaking fluid. Everything works great. My only complaint was the parts needed were not on hand and basically took an entire week to get my car back. leaking fluid. Everything works great. My only complaint was the parts needed were not on hand and basically took an entire week to get my car back. I made a few calls to check on progress and texted to the number that was provided for updates, to which I did not hear any news until the car was ready. Parts were estimated to be available Mon or Tuesday, The car was not officially ready until late Thursday after the possibility for a shuttle was passed. I had to wait until Friday Morning to get a ride there to pickup my car. More

Great customer service. Quick turnaround & excellent return service. Vehicle was vacuumed & washed. Service advisor was very precise on repairs done to my vehicle. Quick turnaround & excellent return service. Vehicle was vacuumed & washed. Service advisor was very precise on repairs done to my vehicle. More

Great service and they communicated effectively! Had my car done on time! Definitely going back Had my car done on time! Definitely going back More

I wait almost all day to find out they need to keep my car and I am told there is no more rentals. My program should be grandfathered . car and I am told there is no more rentals. My program should be grandfathered . More

The entire process took the amount of time they said it would. The job of cleaning the car, inside and out, was "FIRST CLASS." You could not have done it better. would. The job of cleaning the car, inside and out, was "FIRST CLASS." You could not have done it better. More

pleasant, efficient, and attentive. enjoyed buying ther. looking forward to getting the same service i got when purchasing. enjoyed buying ther. looking forward to getting the same service i got when purchasing. More

They did amazing service to my car. While I was in waiting lounge, they came several times and informed me about procedures. While I was in waiting lounge, they came several times and informed me about procedures. More

Great as always no matter the service needed. This time it was a battery issue. This time it was a battery issue. More

Great experience buying a new vehicle. The entire process was very easy. Customer service is obviously the forefront at Classic. Would recommend anyone in Texas and surrounding states to m The entire process was very easy. Customer service is obviously the forefront at Classic. Would recommend anyone in Texas and surrounding states to make their way to Classic Kia for their next vehicle. Well worth the drive from Oklahoma. More

I always receive wonderful customer service from Classic kia of Carrollton. I had to take one of our company cars there last week for a vehicle inspection, oil change, tire rotation and to handle some reca kia of Carrollton. I had to take one of our company cars there last week for a vehicle inspection, oil change, tire rotation and to handle some recalls. Staff there are always helpful and go the extra mile. More