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Classic Kia of Carrollton - Service Center

Carrollton, TX

4.8
825 Reviews

825 Reviews of Classic Kia of Carrollton - Service Center

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July 31, 2023

I wait almost all day to find out they need to keep my car and I am told there is no more rentals. My program should be grandfathered . More

by SANCHEZPEA_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
July 29, 2023

The entire process took the amount of time they said it would. The job of cleaning the car, inside and out, was "FIRST CLASS." You could not have done it better. More

by PEDROJGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, in the service department, was "FIRST CLASS."
July 29, 2023

pleasant, efficient, and attentive. enjoyed buying ther. looking forward to getting the same service i got when purchasing. More

by JBERE007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

They did amazing service to my car. While I was in waiting lounge, they came several times and informed me about procedures. More

by MAMMADOV.MELVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Great as always no matter the service needed. This time it was a battery issue. More

by MIRRIZVI91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
July 26, 2023

I have been going to Classic Kia since 2011, been back numerous times for scheduled service and every time, the process goes quickly and efficiently. Service advisors are always friendly. More

by LORIGOTT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Great experience buying a new vehicle. The entire process was very easy. Customer service is obviously the forefront at Classic. Would recommend anyone in Texas and surrounding states to m More

by ToyotaFam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMario Fulton
July 26, 2023

I always receive wonderful customer service from Classic kia of Carrollton. I had to take one of our company cars there last week for a vehicle inspection, oil change, tire rotation and to handle some reca More

by DHARRISON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McNally
July 24, 2023

Took too long to get an appointment to get my car in. Once i got it there for my appointment, they told me it would take a few days to run a diagnostic on it. My warranty wouldn’t cover rental without More

by ICEDANCECRAZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
July 24, 2023

As always, terrific place - Professional, courteous, friendly. Service is spot on and turn-around time was as promised, quick. Friendly and knowlegeable staff. Clean, comfortable facilities Thanks! More

by RICKWATSON56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Service Advisor- 5 Stars
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