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Classic Kia of Carrollton - Service Center

Carrollton, TX

4.8
828 Reviews

828 Reviews of Classic Kia of Carrollton - Service Center

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August 10, 2023

Dave was very friendly and helpful. The work was done in good time. Waiting room is comfortable More

by SUSANPMCCLELLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
August 10, 2023

They have done a very good job of taking care of my car. Thank you More

by KATHY.WATERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
August 10, 2023

This my visit to Classic Kia for my service, I had pleasant experience!The service advisor Chris kept me updated on progress promptly . More

by Saravanan Easwaran
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
August 10, 2023

they were so kind all the time. they keep inform me how they are working on it and advise me estimated job complete time. chilled water and coffee offered me during the waiting at More

by GOLDVIVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
August 05, 2023

It was good. Didn’t fix my car completely still waiting on parts over week later More

by CATCHER218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve ???
August 04, 2023

Appt. was easy to make. Service guys (Dave and Chris) were friendly and professional. Driver (John) was personable. My whole experience was great. When I n More

by Ellenb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Dave, Chris; Driver: John
August 04, 2023

The service staff is very helpful, explanatory, and try to be as accommodating as possible. More

by DALEDISSERTATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
August 04, 2023

Great customer service when I took my vehicle in for scheduled maintenance. Kept me informed and provided shuttle service back and forth to the dealership. More

by CLARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon (shuttle)
August 04, 2023

You get more bang for your Buck so to speak with Kia. The Sorento we chose has everything we could need in a vehicle. Staff was friendly, offered water, (was 103 outside) and brought the vehicle to the s More

by GREGORY.BRANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
August 03, 2023

Great customer service and fast service was provided with a smile. Great team and very helpful. More

by LORRAINE.LORENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
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