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Classic Kia of Carrollton - Service Center

Carrollton, TX

4.8
825 Reviews

825 Reviews of Classic Kia of Carrollton - Service Center

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August 10, 2023

they were so kind all the time. they keep inform me how they are working on it and advise me estimated job complete time. chilled water and coffee offered me during the waiting at More

by GOLDVIVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
August 05, 2023

It was good. Didn’t fix my car completely still waiting on parts over week later More

by CATCHER218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve ???
August 04, 2023

Appt. was easy to make. Service guys (Dave and Chris) were friendly and professional. Driver (John) was personable. My whole experience was great. When I n More

by Ellenb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Dave, Chris; Driver: John
August 04, 2023

Great customer service when I took my vehicle in for scheduled maintenance. Kept me informed and provided shuttle service back and forth to the dealership. More

by CLARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon (shuttle)
August 04, 2023

You get more bang for your Buck so to speak with Kia. The Sorento we chose has everything we could need in a vehicle. Staff was friendly, offered water, (was 103 outside) and brought the vehicle to the s More

by GREGORY.BRANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
August 04, 2023

The service staff is very helpful, explanatory, and try to be as accommodating as possible. More

by DALEDISSERTATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
August 03, 2023

Great customer service and fast service was provided with a smile. Great team and very helpful. More

by LORRAINE.LORENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Work was done to correct my rear brake caliper that was leaking fluid. Everything works great. My only complaint was the parts needed were not on hand and basically took an entire week to get my car back. More

by KEN.CROSLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Miles
August 02, 2023

Great customer service. Quick turnaround & excellent return service. Vehicle was vacuumed & washed. Service advisor was very precise on repairs done to my vehicle. More

by MARTINEZ4799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
August 01, 2023

Great service and they communicated effectively! Had my car done on time! Definitely going back More

by TEAMPLUTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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