Classic Kia of Carrollton - Service Center

The team at Kia Carrollton is such a pleasure to work with - they treat me like I am the most important customer no matter how busy they are or especially when I showed up late on a Friday (10 minutes be with - they treat me like I am the most important customer no matter how busy they are or especially when I showed up late on a Friday (10 minutes before closing time) and needing help! They got me a car to drive home and made repairs, did service excellently and were in constant communication about the status of my vehicle. Their warm friendly service during every part of the process is so appreciated!! If you want to buy a car or get your car serviced, choose Kia Carrollton! More

As always my dealership experience was great. My new service advisor Erick was great. He was just nice and kept me informed throughout the entire visit. My new service advisor Erick was great. He was just nice and kept me informed throughout the entire visit. More

Provided accurate time frame the car would be completed, kind, efficient, and overall a great experience! kind, efficient, and overall a great experience! More

David my service adviser was amazing thank you for being great. My visit was perfect. I love kia being great. My visit was perfect. I love kia More

This is my second car that i have got from them and both times i have had exceptional service! times i have had exceptional service! More

They were not very responsive throughout the process of getting my car fixed and had it for over a month. They also gave me back the car with untightened battery terminals which led to be me being unable t getting my car fixed and had it for over a month. They also gave me back the car with untightened battery terminals which led to be me being unable to restart my car and being stranded. I had to get it to an autozone to have them retighten the terminals. It's the carelessness to details that bothers me. More

Great experience. I would recommend this Kia dealership to others. Everyone was helpful and considerate. Thanks. I would recommend this Kia dealership to others. Everyone was helpful and considerate. Thanks. More

Jason always does a great job taking care of our cars and getting them back on time. getting them back on time. More

Good service n glad to get it done. Will get next service when it is necessary according to manual. Will get next service when it is necessary according to manual. More

Courteous, professional and friendly staff. On time service. Variety of snacks-thank you. Good communication. On time service. Variety of snacks-thank you. Good communication. More