Classic Kia of Carrollton - Service Center

Failed to communicate expectations regarding the amount of time my vehicle would be held on premises, and neglected to follow up with me after I requested an update. Dealer has delivered falsified inspecti of time my vehicle would be held on premises, and neglected to follow up with me after I requested an update. Dealer has delivered falsified inspection results on my brake pads on at least one occasion in the last month, as I am now in possession of two contradictory reports. The work performed on my vehicle did not resolve the issues I was having, and I question the thoroughness of their diagnosis. More

Service advisor Chris professional and courteous. Warranty repaired at no cost to me and in a timely manner. Plus I appreciate the car wash. Warranty repaired at no cost to me and in a timely manner. Plus I appreciate the car wash. More

Great customer service. Kept me informed on every aspect of the process. Definitely would recommend to others with a Kia vehicle Kept me informed on every aspect of the process. Definitely would recommend to others with a Kia vehicle More

Jason was very nice and helpful. It was very easy and painless to get my car looked at and serviced. It was very easy and painless to get my car looked at and serviced. More

Everyone I talked to was friendly, helpful, and knowledgeable. I will bring my Sorento here for future service. knowledgeable. I will bring my Sorento here for future service. More

I’ve been bringing my car to Classic Kia of Carrollton since purchasing it 2 years ago. The customer service is always amazing and I always feel like my car is in good hands! since purchasing it 2 years ago. The customer service is always amazing and I always feel like my car is in good hands! More

Dave Lindquist greeted me. He took my information quickly. I was given the approximate wait time and if I needed transportation or would I be waiting. I waited. They finish the He took my information quickly. I was given the approximate wait time and if I needed transportation or would I be waiting. I waited. They finish the warranty check and adding the security chip all in less time given. Thank you, great job! More

My service advisor, David Lindquist, did not keep me appraised of what vehicle status was. appraised of what vehicle status was. More

Honest, accurate and professional. You’ll enjoy the personal touch in their service department. Give them a shot, you won’t be disappointed You’ll enjoy the personal touch in their service department. Give them a shot, you won’t be disappointed More

Employees very friendly and helpful. Been taking my car to Kia since I purchased car. Been taking my car to Kia since I purchased car. More