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Classic Kia of Carrollton - Service Center

Carrollton, TX

4.8
828 Reviews

828 Reviews of Classic Kia of Carrollton - Service Center

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October 28, 2023

15 Word Minimum? Is there a Maximum? One thing I like about Classic Kia is that they keep poor records - I have received the "First oil change is free." twice for thi More

by DAVIDLBORLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stanton, if he is still there!
October 27, 2023

Chris was great and professional. He called me back with full update and made me understand exactly what work was performed More

by Richlisa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Everyone at this location is always so kind and helpful. The service center is fantastic, getting the work done in a timely manner. It's a shame I don't live closer because Classic Kia Carrolton is my preff More

by not_a_llama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

The service is always fast and the staff is fantastic. Jason has been taking care of me and explaining all services required. The dealership is very clean and comfortable and all staff friendly. More

by BUFORDANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason is fantastic!
October 24, 2023

Very good service department and the service techs are very as well. Had good experience at the dealership. They keep you up to date on you car. More

by JayCee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris.
October 23, 2023

Service was great and staff very professional and kept me informed through the entire process. Did not take as long as expected. Good job all around. More

by SDWILLIA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

My car was handled with care today. Thank you for the expert attention to details. More

by TDADAMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

They did the work but communication with the service department was not good. It took longer than expected and they should’ve known we had the extended warranty since we bought the car and the warranty More

by LAURIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lindquist
October 21, 2023

Classic Kia of Carrollton always takes good care of my vehicle. They're always friendly and professional. Typically, i work with either Jason or Chris and they are both excellent advisors. I will continue More

by AASNOWTON
Recommend Dealer
Yes
Employees Worked With
Jason
October 21, 2023

Had a fantastic experience due to my customer service person. He explained things thoroughly and kept me up to date during my service visit. I unfortunately didnt get his name before i left, but from my More

by DODSONKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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