Classic Kia of Carrollton - Service Center

Dealership was able to get Kia international to rebuild my engine due to a kia known engine knock/ bearing issue on Kia Optimas. Downside, I was without a car for 1 month prior to the approval of the war my engine due to a kia known engine knock/ bearing issue on Kia Optimas. Downside, I was without a car for 1 month prior to the approval of the warranty work and then I was able to get a rental for the month it took for the repair but Kia didn't cover the full cost of the rental. More

Fast, responsive, and laying out the details to me all services needed or not needed for the visit services needed or not needed for the visit More

Professional, thorough and respectful employees and nice, comfy waiting room. Great place to get your Kia services done. comfy waiting room. Great place to get your Kia services done. More

Experience was fast and easy. They did not try to charge me for things I know I didn’t need. Trust is important and I trust this dealership. They did not try to charge me for things I know I didn’t need. Trust is important and I trust this dealership. More

I brought my car in to get my heater fixed. Chris, the service guy said I neede new tires, but I had already gotten brand new tires on my car 4 months ago. He also said it look like I had roden Chris, the service guy said I neede new tires, but I had already gotten brand new tires on my car 4 months ago. He also said it look like I had rodents in my engine but I use rodent spray so I knew that wasn’t true. I ended up getting an oil change and they said that was all that was wrong with my car a week later, I had to take my car somewhere else to get my heater fixed. I have brought my car to Carollton service center before and have never had an issue. I have also bought multiple cars there. I will not be coming back as I felt distrust of the service person. I want to add that I totally understand up selling, but they didn’t even get my car fixed correctly. More

Hello and thank you for the exceptionally excellent customer service. Please continue the super fantastic work. Abundant Blessings and perfect peace to you now and always. customer service. Please continue the super fantastic work. Abundant Blessings and perfect peace to you now and always. More

Very happy I purchased my Kia from Classic. I have always been treated well and they have always taken of my needs in apple pie order. I have always been treated well and they have always taken of my needs in apple pie order. More

I have had the best experience buying my car. In addition, my service manager, Mr. Smith is quite knowledgeable, personable, and professional in completing the service on my car. Thanks! In addition, my service manager, Mr. Smith is quite knowledgeable, personable, and professional in completing the service on my car. Thanks! More

Every one at this dealership is more than willing to help out at any time. Love the warm greeting every time I come here out at any time. Love the warm greeting every time I come here More

Customer service was great and Chris was very helpful and ensuring that I knew what was going on with my vehicle ensuring that I knew what was going on with my vehicle More