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Classic Kia of Carrollton - Service Center

Carrollton, TX

4.8
828 Reviews

828 Reviews of Classic Kia of Carrollton - Service Center

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April 07, 2024

Service would be better if they charged EV batteries they just installed. When the batteries is newly installed I’d expect to be fully charged. Thanks More

by PARKSTELLA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales person
April 06, 2024

Chris was OUTSTANDING! He always provides superior customer service. His attention to detail is incredible. More

by KENNINGTONMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
April 06, 2024

We were very impressed with Chris he answered all the questions we had, he ha a great attitude. More

by JDLSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very friendly
April 05, 2024

I was greeted by a technician at the door who promptly connected me with the technician who would handle my repair. He was knowledgeable, explained everything and helped me identify needed service. He tre More

by KMJAMES1945
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric
April 05, 2024

This was my first time bringing my new Telluride in for service. The rep was amazing and service was A+ More

by DDIAMICIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nadimi
April 03, 2024

The staff who took me through the entire sales process from showing and explaining all the features the vehicle has, to the service department, to the finance department were all very knowledgeable and pr More

by CKOBLE9761
Recommend Dealer
Yes
Employees Worked With
Richard Ferguson,
April 03, 2024

Very unprofessional and dishonest customer service, and Kia representation. Dealerships like these give Kia a bad name, which is very sad and disappointing. More

by Thomasbr4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Mr. Jason was extremely helpful and educated me about the specifications of the service that was done to the car. More

by ARAVIND41197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason McNally
April 03, 2024

Chris was very helpful and informative, always a quick and easy experience at this location. More

by ALSHIPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

It was good , very helpful and I appreciate the kind and helpful workers and how they treated me and my car . More

by STRINITY490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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