Classic Kia of Carrollton - Service Center

The dealership is clean and inviting. Customers know we are welcome there. Jason moved my things so that I was seated near a table to ensure I would have some place to put all of my stuff Customers know we are welcome there. Jason moved my things so that I was seated near a table to ensure I would have some place to put all of my stuff - I came in with my knitting bag. We know that we just need to help ourselves to the great assortment of refreshments. Indeed they do not spare anything when stocking up the waiting area. It is very inviting. More

It has been a very pleasant experience every time I have dropped of my automobile at Classic Kia. Bobby has always been so kind and accommodating each time and just has you feel at home. dropped of my automobile at Classic Kia. Bobby has always been so kind and accommodating each time and just has you feel at home. More

Chris took care of me great. Everything went smoothly from the time I got there. Everything went smoothly from the time I got there. More

I came in and they took care of me and my car right away. Wonderful customer service Wonderful customer service More

They treat their customers with kindness and respect. Service is always timely and done to my satisfaction Service is always timely and done to my satisfaction More

Chris was trying his best to accommodate my needs. I had to drop the vehicle at the dealership overnight for the proper diagnosis. I was very concerned but they tendered me and my concerns very well. I had to drop the vehicle at the dealership overnight for the proper diagnosis. I was very concerned but they tendered me and my concerns very well. The shuttle service was prompt (both drop off and pickup) and Chris gave me the update on the diagnosis process update every chances he got (once in 2-3 hours). I really appreciated it. More

Customer service is great. Service advisors are friendly and transparent with customers. They make sure you’re taken care of. Service advisors are friendly and transparent with customers. They make sure you’re taken care of. More

Very nice and kind person in the front. Great spent time waiting in the store for my car. Great spent time waiting in the store for my car. More

Very knowledgeable and explained about the issue very well. Very happy with the service at this center. well. Very happy with the service at this center. More

The service and the employees were quick and efficient. My vehicle was ready in 1 hour, which I was very happy about. My vehicle was ready in 1 hour, which I was very happy about. More