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Classic Kia of Carrollton - Service Center

Carrollton, TX

4.8
828 Reviews

828 Reviews of Classic Kia of Carrollton - Service Center

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September 17, 2024

Chris is very helpful, accommodating, friendly and fast. They have a coffee shop and snacks for the customers. I recommend the service Center for having excellent service. More

by LEONARDO.MIJARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
September 17, 2024

Made appointment by phone due to error on website. Customer service person was great. The service tech had the information for the service and took my car back quickly. The wait time was not too lo More

by RHARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Service department personnel has always been very professional, friendly and helpful. Waiting area is also neat and clean. More

by LINDAWELCHWALKER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles
September 16, 2024

Bobby is def great. Although it took for ever for the things to come in it only took them a day and half to complete the service. Great staff. More

by CAROLBAB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
September 16, 2024

Staff is always friendly and helpful. Service is timely and I am always kept informed as to progress. More

by JUDYNOW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
September 16, 2024

They were prompt in communication and work done. Very helpful.they provided a spare car for the days that my car was with them. Highly recommend. More

by VH.21080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
September 15, 2024

It was extremely easy to set up the appointment on your app. Then Bobby treated me with much respect, friendly, professionalism. Work was completed in half the time he predicted - UNDER promise and OVER More

by MIKE@MIKEONEALMUSIC.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
September 15, 2024

The staff was professional, timely, and efficient. They addressed my problem and communicated effectively throughout the process. More

by 12RUSHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales.
September 15, 2024

Service was quick and great, they were very communicative all through the process, would highly recommend them. More

by GEORGE.HOPPIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
September 14, 2024

Once again another great experience at this dealership. Bobby is the nicest guy you could ask for and is the one that greats you when coming in for maintenance. This dealership is fortunate to have him. More

by RHINO991
Recommend Dealer
Yes
Employees Worked With
Bobby
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