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Classic Kia of Carrollton - Service Center

Carrollton, TX

4.8
828 Reviews

828 Reviews of Classic Kia of Carrollton - Service Center

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November 12, 2024

Very kind and informative getting to work with Charles! He answered all of my questions and let me know everything I needed! More

by DOOGIE1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
November 12, 2024

Always clean and well looked after facility. Staff is friendly and very helpful. Never pushy, and very patient. More

by SBUERFEIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Service is satisfactory . But Kia maps remain matter of concern ..which service guy also could not do much More

by VIRUPANGOUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
November 11, 2024

Bobby did a fantastic job communicating with us about the repairs as well as taking care of the warranty coverage. More

by FAWNMUNRO416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby in the service department
November 11, 2024

The service department is filled with nothing but personable, polite, and performed solid work on my vehicle More

by SAMMYMARVELOUS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

These individuals are very customer focused. You are immediately aware they care profoundly about taking care of their customers. More

by MTAYL75234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

This is where I come wheneverI have a problem. There is no doubt that they care how you feel about their work. The waiting area is comfortable and stocked with creature comforts to make waiting no More

by MTAYL75234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McNally, Service Writer, Vernon Trimble, Shuttle Driver
November 10, 2024

This is the place I come to whenever I want to deal with people who take extra care with my automobile. Your car is returned not only repaired but is generally cleaned as well; except for the other day beca More

by MTAYL75234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason McNally, Service Writer, Vernon Trimble, Shuttle Driver
November 10, 2024

I was unable to add names in the top portion of the survey. I'm unsure why this happened. I can certainly say however the people at this dealership care about what and why they are there. They pride th More

by MTAYL75234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McNally, Service Writer, Vernon Trimble, Shuttle Driver, Great People!
November 10, 2024

YEAH for CLASSIC KIA OF CARROLLTON! You are the BEST! Please keep doing what you do because we love it. More

by MTAYL75234
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McNally, Service Writer, Vernon Trimble, Shuttle Driver
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