Classic Kia of Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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My most recent visit was to get my vehicle inspection. Dave was able to get me in right away. The inspection was completed in less than thirty minutes. Yeah! Dave was able to get me in right away. The inspection was completed in less than thirty minutes. Yeah! More
Chris was professional & kind. He let know consistently how my car was doing & any new ossues found while it was being serviced. No other dealership has done that for me! He went o He let know consistently how my car was doing & any new ossues found while it was being serviced. No other dealership has done that for me! He went out of his way, above & beyond! Plus, other staff members who walked by me always said HI & had a nice conversation with me. Thats really nice! I'm so glad I picked Kia of Carrollton! It's the Best car dealership EVER! More
From the time I pulled up my salesperson was outside to greet me and the whole team worked together. The finance manager went above and beyond as well.. that has never been my experience!!! greet me and the whole team worked together. The finance manager went above and beyond as well.. that has never been my experience!!! More
They are prompt, courteous and professional and very open to discuss the vehicle service and options. Chris even took time to help me with some set up issues and he didn’t have to. to discuss the vehicle service and options. Chris even took time to help me with some set up issues and he didn’t have to. More
It's far for me to drive, but I love going there because everyone is so nice. This trip was no exception. Chris was really friendly and efficient and I really appreciate that he explained what was done and everyone is so nice. This trip was no exception. Chris was really friendly and efficient and I really appreciate that he explained what was done and even told me they did state inspections because I thought I was going to have to go somewhere else to take care of that. I also like that I got a text so if I had any questions I could ask. The waiting room is nice and I appreciate that water and snacks are available. I love that my car was washed! Everything was done quickly. Really great experience. You guys rock! More
It’s been my to go for all my vehicle maintenance. Service and workers are always good. I just wish there’s more openings when you need service and or to book an appointment. Service and workers are always good. I just wish there’s more openings when you need service and or to book an appointment. More
Everyone was super friendly and helpful There was no high pressure selling. All my options were clearly explained and the sales force seemed genuinely interested in alleviating any concerns I raised. high pressure selling. All my options were clearly explained and the sales force seemed genuinely interested in alleviating any concerns I raised. The sale experience was very pleasant and would not hesitate to deal with them for any future purchase. More
Service manager was not pleasant nor helpful. They do not answer the phones. I had an oil leak, and the car was still under warranty so I scheduled the soonest appointment available which was Mon They do not answer the phones. I had an oil leak, and the car was still under warranty so I scheduled the soonest appointment available which was Monday AM. I ended up leaving the dealership frustrated. He was accusatory and condescending when i explained the issues and told me I should have called it in. Maybe you all should answer the phones. I left and traded that car in and bought a Honda so I wouldn't have to deal with that hassle. More