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Classic Kia of Carrollton

Carrollton, TX

4.8
973 Reviews
Kia Dealership in Carrollton, TX At Classic Kia Carrollton we go the extra mile to make your shopping experience perfect. From the moment you walk through our front doors you can tell that your visit is going to be special. Our family-friendly, no-hassle environment means you can shop at your leisure without fear of being pressured into a sale. When you’re at Classic Kia Carrollton you can always expect a simple, easy shopping experience that always puts the customer first. We are proud to be part of the Classic Chevrolet Group, a brand recognized for its award-winning customer service.
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2920 N Interstate 35E

Carrollton, TX

75007

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Showing 973 reviews

September 27, 2024

The salesman, Charles Washington, made me feel extremely uncomfortable. I needed my servicing done for my very lightly driven car. He kept pushing and pushing for me to have services done that I don’t nee More

by WILLIAM12681
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Charles Washington
September 27, 2024

Jason was personable and knowledgeable. He gave recommendations and reasoning behind it. Also he provided updates during my wait. More

by VKN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason McNally
September 27, 2024

The customer service was the best everyone was very nice and they made me feel my car mattered. More

by CHARLENECROSLAND
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Washington
September 26, 2024

Excellent and courtesy personal and very professional and they listen to what we had to say and took good care of us More

by R.RLONGORIA1957
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and Daniel are very attentive to us
September 26, 2024

While Charles was courteous, what's stopping me from giving him a 5-star review is that he told me something that was outright false. I told him upon my arrival that my right front tire had a piece chip More

by SMITHIE1991
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Charles Williams
September 26, 2024

The people are nice and professional. Only complaint that I have is the amount of time that it takes to get an appointment. I am grateful however, that they fixed my car. I've had no issu More

by SHAE.SHARI25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Courteous staff and prompt service! Charles was knowledgeable on the services that were necessary for my vehicle and was courteous throughout the time I waited for work to be completed. More

by TAPIA5606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Washington
September 25, 2024

Clean, service check in was smooth and organized, service was done in a timely manner More

by HSORRELL0603
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service person
September 24, 2024

People were nice but the main issue was to fix the recalls. One of the recalls was roof molding. I had and still have a black strip on my car that was not sealed properly and it was thinking this woul More

by Major
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Sales person, Alex was very helpful and went out of his way in explaining things to me. He is a asset to your dealership. More

by C4BRANDT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex M
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