Classic Kia of Carrollton

Don’t trust anything they say and make sure you read everything and do your research before signing anything. everything and do your research before signing anything. More

First salesman was disrespectful. Second one was nice but was deceptive regarding the car to make a sale. I was allowed to test drive a different trim which has a different transmissi Second one was nice but was deceptive regarding the car to make a sale. I was allowed to test drive a different trim which has a different transmission and sold a car not on the lot and was told it was “the same but faster” it was a manual and the other was a standard automatic transmission. When the sale concluded I immediately asked what was going on and told “it’s your car now”. They promised for over 2 weeks to send information regarding the warranty which never came. I was told they would buy the car back for the “3k over the sale price” which was actually 5,100 under the sale price. They continue to say they will get back to me and never do. Salesman was the owner’s son… Overall, they don’t care about anyone as long as they make a sale. Would not recommend anyone ever goes there. More

Service was great and customer service friendly. I would definitely recommend them to anyone. Thank you I would definitely recommend them to anyone. Thank you More

I was pleased with the quick service on my vehicle very satisfied thank you so much. satisfied thank you so much. More

Had a great experience and the service writer walked us through the process and called me throughout with updates through the process and called me throughout with updates More

Had a really good experience at classic Kia. Very attentive salespeople, and they had the exact car at the price I was looking for. Very attentive salespeople, and they had the exact car at the price I was looking for. More

The are the best, been going there for years. The only issue is that they're so busy all the time The only issue is that they're so busy all the time More

I am very satisfied. The job was great. First time I got a good clean car after the service The job was great. First time I got a good clean car after the service More

Such a good buying experience! All the way from the online followup to the friendliness of the finance office it was the best experience with a dealership. Our sales consultant, A All the way from the online followup to the friendliness of the finance office it was the best experience with a dealership. Our sales consultant, Ahmad was outstanding. Knowledge and patient, he explained the many features of the Telluride and how to use them. Everyone was friendly and helpful from the time we walked in until we picked up the car. More

This. This dealership right here. This is how car buying should be. From the time we got to the lot to the time we left, there was not a single negative This dealership right here. This is how car buying should be. From the time we got to the lot to the time we left, there was not a single negative part. No pressure. No problems. Demario was attentive and listened to what we were looking for and gave us OPTIONS. Everyone wants options, right? John the sales director was fantastic! We went over some financing options (there's that word again!!) and he was able to give some good advice to my daughter to help her make her buying decision easier, and as a father I am always happy when I have a subject matter expert giving good advice to my kids, it helps them and also gives the feeling that they are just not here to sell cars, but to be a resource if needed. My daughter was able to get her car and because of the experience that I had there, I jumped the gun from a previous conversation with my wife where we decided that we would look for a new car for her in Decemeber ( my wife having previously had an older model Kia Rio has simple car tastes and all she wanted was another one in either silver or white) and asked John and Demario to go ahead and give me a Rio, and since at the time I was there, all the ones they had were silver, it was even easier. So 2 cars (possibly 3; after driving the wife's car cannot believe the mileage that thing gets and this is not the old-style Rio she used to have and that I once described as boring, drab, and looked like a high-end eastern Europe sedan circa 1984, but rather one I really enjoyed driving) bought from Classic Kia on Carrollton on Saturday. This makes the last 4 cars I have purchased were all from the Classic dealerships and the customer service just continues to get better and better. And notice how I never mentioned pricing until now. I didn't have to mention it because after looking at other dealerships, there was no comparison. None. So do yourself a favor, stop wasting your time and energy getting frustrated and simply go to Classic Kia and see Demario and John. You'll thank me later. More