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Classic Kia of Carrollton
Carrollton, TX
731 Reviews
Kia Dealership in Carrollton, TX
At Classic Kia Carrollton we go the extra mile to make your shopping experience perfect. From the moment you walk through our front doors you can tell that your visit is going to be special. Our family-friendly, no-hassle environment means you can shop at your leisure without fear of being pressured into a sale. When you’re at Classic Kia Carrollton you can always expect a simple, easy shopping experience that always puts the customer first. We are proud to be part of the Classic Chevrolet Group, a brand recognized for its award-winning customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 731 reviews
August 04, 2023
Great customer service when I took my vehicle in for scheduled maintenance. Kept me informed and provided shuttle service back and forth to the dealership. scheduled maintenance. Kept me informed and provided shuttle service back and forth to the dealership. More
by CLARO
Verified CustomerEmployees Worked With
Jon (shuttle)
Helpful August 04, 2023
Appt. was easy to make. Service guys (Dave and Chris) were friendly and professional. Driver (John) was personable. My whole experience was great. When I n was easy to make. Service guys (Dave and Chris) were friendly and professional. Driver (John) was personable. My whole experience was great. When I need service again, I'll come back here. More
by Ellenb
Employees Worked With
Service: Dave, Chris; Driver: John
August 04, 2023
You get more bang for your Buck so to speak with Kia. The Sorento we chose has everything we could need in a vehicle. Staff was friendly, offered water, (was 103 outside) and brought the vehicle to the s The Sorento we chose has everything we could need in a vehicle. Staff was friendly, offered water, (was 103 outside) and brought the vehicle to the shade so we could sit in it etc. More
by GREGORY.BRANDON
August 04, 2023
The service staff is very helpful, explanatory, and try to be as accommodating as possible. to be as accommodating as possible. More
by DALEDISSERTATIONS
August 03, 2023
Great customer service and fast service was provided with a smile. Great team and very helpful. a smile. Great team and very helpful. More
by LORRAINE.LORENA
Employees Worked With
August 03, 2023
Nathan did a great job communicating what was happening and what was going to happen. A lot of time buying a car is a waste of an entire day. Nathan made it easy...in and out! and what was going to happen. A lot of time buying a car is a waste of an entire day. Nathan made it easy...in and out! More
by BREWER0
Employees Worked With
August 02, 2023
Work was done to correct my rear brake caliper that was leaking fluid. Everything works great. My only complaint was the parts needed were not on hand and basically took an entire week to get my car back. leaking fluid. Everything works great. My only complaint was the parts needed were not on hand and basically took an entire week to get my car back. I made a few calls to check on progress and texted to the number that was provided for updates, to which I did not hear any news until the car was ready. Parts were estimated to be available Mon or Tuesday, The car was not officially ready until late Thursday after the possibility for a shuttle was passed. I had to wait until Friday Morning to get a ride there to pickup my car. More
by KEN.CROSLIN
Employees Worked With
Bill Miles
August 02, 2023
Great customer service. Quick turnaround & excellent return service. Vehicle was vacuumed & washed. Service advisor was very precise on repairs done to my vehicle. Quick turnaround & excellent return service. Vehicle was vacuumed & washed. Service advisor was very precise on repairs done to my vehicle. More
by MARTINEZ4799
