Classic Kia of Carrollton

Jason McNally does a great job taking car of me and the vehicle. He deserves a raise. vehicle. He deserves a raise. More

Very friendly service personnel. Estimates of time and work were very detailed and easily understandable. Estimates of time and work were very detailed and easily understandable. More

Had such a great experience at Classic Kia of Carrollton. Chris Smith was my service rep and he was professional and prompt from the beginning. He was very thorough in explaining everything and I look forwar Chris Smith was my service rep and he was professional and prompt from the beginning. He was very thorough in explaining everything and I look forward to my next visit since he provided such great customer service. More

Jason was extremely helpful. It was the first time I visited your facility. Everyone there was very friendly. It was the first time I visited your facility. Everyone there was very friendly. More

Bobby, my service technician, was very nice and patient answering all my questions. My car was fixed within the time he gave me. The lobby was cleaned and I enjoyed a fresh cup of coffee they provided wh answering all my questions. My car was fixed within the time he gave me. The lobby was cleaned and I enjoyed a fresh cup of coffee they provided while I waited for the shuttle to take me home. More

Bobby, my Service Representative, was great! I only waited about 1 minute when I arrived and then he was polite, professional, patient and knowledgeable. He listened to me intently and made me f I only waited about 1 minute when I arrived and then he was polite, professional, patient and knowledgeable. He listened to me intently and made me feel valued. He even made sure to take care of a recall that I was not aware of yet. He also made sure to ask if I needed a ride home. The shuttle driver, Chris?, was also fantastic! Before this experience, I had a really bad experience with this Service Department. This experience was a complete 360 in a positive manner. Thank you for making this time an efficient, courteous and smooth process! By the way, the phone call a day or two before was also excellent! This reminder regarding regular maintenance was so appreciated! More

It was a great experience! Our sales associate, David, was patient and listened to us. He answered our questions. Our sales associate, David, was patient and listened to us. He answered our questions. More

Service was awesome - I was very happy with my service experience - my tech was accommodating and answered all of my questions, plus helped me decide which service was needed that day as well as services experience - my tech was accommodating and answered all of my questions, plus helped me decide which service was needed that day as well as services that could be done on next visit. It is refreshing to have a service company looking out for the customer and helpful in saving money. More

Great customer service and fast service. Professional. My car had 3 recalls and it took less than 1 and half to get all the recalls done. Would definitely recommend. Professional. My car had 3 recalls and it took less than 1 and half to get all the recalls done. Would definitely recommend. More

Service technician Bobby was very professional knowledgeable and courteous plus the environment is very nice also knowledgeable and courteous plus the environment is very nice also More