Classic Kia of Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I was unable to add names in the top portion of the survey. I'm unsure why this happened. I can certainly say however the people at this dealership care about what and why they are there. They pride th survey. I'm unsure why this happened. I can certainly say however the people at this dealership care about what and why they are there. They pride themselves on the fact they are going to send their customers out of the door smiling. That is beause they start from the moment we come in the door to make sure they are doing the kind of things -- from the greeting to making sure the waiting area is stocked with things that makes us comfortable from cold drinks and a little something to snack on. Thanks to all of the folks at Classic Kia of CARROLLTON! More
The dealership is clean and inviting. Customers know we are welcome there. Jason moved my things so that I was seated near a table to ensure I would have some place to put all of my stuff Customers know we are welcome there. Jason moved my things so that I was seated near a table to ensure I would have some place to put all of my stuff - I came in with my knitting bag. We know that we just need to help ourselves to the great assortment of refreshments. Indeed they do not spare anything when stocking up the waiting area. It is very inviting. More
It has been a very pleasant experience every time I have dropped of my automobile at Classic Kia. Bobby has always been so kind and accommodating each time and just has you feel at home. dropped of my automobile at Classic Kia. Bobby has always been so kind and accommodating each time and just has you feel at home. More
Professional communicated clearly Char my salesman was awesome. Finance department was very helpful. Inventory was great keep up the good work awesome. Finance department was very helpful. Inventory was great keep up the good work More
I came in and they took care of me and my car right away. Wonderful customer service Wonderful customer service More
They treat their customers with kindness and respect. Service is always timely and done to my satisfaction Service is always timely and done to my satisfaction More
Chris was trying his best to accommodate my needs. I had to drop the vehicle at the dealership overnight for the proper diagnosis. I was very concerned but they tendered me and my concerns very well. I had to drop the vehicle at the dealership overnight for the proper diagnosis. I was very concerned but they tendered me and my concerns very well. The shuttle service was prompt (both drop off and pickup) and Chris gave me the update on the diagnosis process update every chances he got (once in 2-3 hours). I really appreciated it. More
Customer service is great. Service advisors are friendly and transparent with customers. They make sure you’re taken care of. Service advisors are friendly and transparent with customers. They make sure you’re taken care of. More