Classic Kia of Carrollton

Charles Washington was our service manager during our visit. This was our first time to work with him, and we were very pleased. Because of him we will be returning. He is very conscientious, personable, visit. This was our first time to work with him, and we were very pleased. Because of him we will be returning. He is very conscientious, personable, good at problem-solving, and his customer service is amazing. Prior to working with Charles this past visit, we had become very dissatisfied with our visits to the Kia dealership in Carrollton. But now, because of Charles things seem to be returning back to excellent car and customer care. Thank you Charles! More

I do not want to talk anything about this dealership. God bless the owner and the finance guy for what they did to me God bless the owner and the finance guy for what they did to me More

Chris is very helpful, accommodating, friendly and fast. They have a coffee shop and snacks for the customers. I recommend the service Center for having excellent service. They have a coffee shop and snacks for the customers. I recommend the service Center for having excellent service. More

Made appointment by phone due to error on website. Customer service person was great. The service tech had the information for the service and took my car back quickly. The wait time was not too lo Customer service person was great. The service tech had the information for the service and took my car back quickly. The wait time was not too long. I had received a coupon from an email for free oil change, multipoint inspection, and car wash. The coupon was honored and the tech explained what needed serviced for next time. Thanks for making it a good experience. More

Enjoyed my visit due to the nice and friendly service advisor. He was great, very knowledgeable. Look forward to my net visit. advisor. He was great, very knowledgeable. Look forward to my net visit. More

Service department personnel has always been very professional, friendly and helpful. Waiting area is also neat and clean. professional, friendly and helpful. Waiting area is also neat and clean. More

Bobby is def great. Although it took for ever for the things to come in it only took them a day and half to complete the service. Great staff. Although it took for ever for the things to come in it only took them a day and half to complete the service. Great staff. More

Staff is always friendly and helpful. Service is timely and I am always kept informed as to progress. Service is timely and I am always kept informed as to progress. More

Great experience from everyone at the dealership. Since coming in, David in sales and the financing team. Easy and smooth process!! Vehicle ready same day, but decided to pick up next day! Since coming in, David in sales and the financing team. Easy and smooth process!! Vehicle ready same day, but decided to pick up next day! More

It was extremely easy to set up the appointment on your app. Then Bobby treated me with much respect, friendly, professionalism. Work was completed in half the time he predicted - UNDER promise and OVER app. Then Bobby treated me with much respect, friendly, professionalism. Work was completed in half the time he predicted - UNDER promise and OVER deliver! More