Classic Kia of Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Excellent service and excellent professional personnel. Attentive to request and provided multiple alternatives that covered my needs Attentive to request and provided multiple alternatives that covered my needs More
Always clean and well looked after facility. Staff is friendly and very helpful. Never pushy, and very patient. Staff is friendly and very helpful. Never pushy, and very patient. More
Service is satisfactory . But Kia maps remain matter of concern ..which service guy also could not do much But Kia maps remain matter of concern ..which service guy also could not do much More
We drove from Kansas to purchase out vehicle because the savings made the trip well worth it. The phone interactions started off well, got on shaky ground, but ended well. There was some miscommunication o savings made the trip well worth it. The phone interactions started off well, got on shaky ground, but ended well. There was some miscommunication of company policies that caused initial issues, but the general sales manager, Wes, stepped in and helped to alleviate the problem. Octavia, our salesman, was kind and personable. He did his best to take care of us when we arrived after a 6hr drive. Our finance, Mazen, was great. He explained everything well and answered every question. I feel the company did a great job going above and beyond to help us secure the vehicle we wanted. They also followed up with us the next day to make sure we’d arrived back to Kansas safely and that everything was great. I appreciate their work for us. More
Bobby did a fantastic job communicating with us about the repairs as well as taking care of the warranty coverage. repairs as well as taking care of the warranty coverage. More
The service department is filled with nothing but personable, polite, and performed solid work on my vehicle personable, polite, and performed solid work on my vehicle More
These individuals are very customer focused. You are immediately aware they care profoundly about taking care of their customers. You are immediately aware they care profoundly about taking care of their customers. More
This is where I come wheneverI have a problem. There is no doubt that they care how you feel about their work. The waiting area is comfortable and stocked with creature comforts to make waiting no There is no doubt that they care how you feel about their work. The waiting area is comfortable and stocked with creature comforts to make waiting not a "bigdeal" More
This is the place I come to whenever I want to deal with people who take extra care with my automobile. Your car is returned not only repaired but is generally cleaned as well; except for the other day beca people who take extra care with my automobile. Your car is returned not only repaired but is generally cleaned as well; except for the other day because it was raining. I need to return for some additional work that they were unable to complete -- waiting for parts. I know that when I bring it back that I will have yet another great job. Thanks Jason and all of your outstanding team that keep making these good things happen. More