Classic Kia

I just would like to let everyone know that Classic Kia in Waukegan IL is awesome! My Rep was Wanye Ricks, he gave me the best deal ever! Great communication and he gave me everything I asked for😁!! I wal in Waukegan IL is awesome! My Rep was Wanye Ricks, he gave me the best deal ever! Great communication and he gave me everything I asked for😁!! I walked off the lot with a brand new 2024 KIA FORTE with only 9miles, First owner! Great low affordable payments! I totally recommend seeing Mr Ricks for best deals!!!!!! More

The place is going to crap. They lost all their good employees and now it down have that homely feeling anymore. Just another crapshoot dealer. They lost all their good employees and now it down have that homely feeling anymore. Just another crapshoot dealer. More

John Plewka so friendly & knowledgeable! Made purchasing so easy! Dealership & staff were all so helpful Made purchasing so easy! Dealership & staff were all so helpful More

This place is very unprofessional. After years of going here they are upset over a review. Customers have a right to review places. Just a fyi people if you put a negative review expec After years of going here they are upset over a review. Customers have a right to review places. Just a fyi people if you put a negative review expect to be "flagged" and asked to go. General manager stated he does not care about customers. More

We visited Classic Kia in Waukegan to view and test-drive a certified pre owned car we saw online. Our daughter needed to trade-in her old minivan for a newer car for college and work commutes. We got a fair a certified pre owned car we saw online. Our daughter needed to trade-in her old minivan for a newer car for college and work commutes. We got a fair price on our trade-in and the car we purchased was just what she wanted. Jenny made our entire visit go smoothly, and she is very helpful and friendly. We had to return a week later to return some paperwork and get a 2nd key/fob. The service was done without delay and the whole experience was excellent. More

Service team was excellent! Great communication and quick turnaround to get me back on the road. Great communication and quick turnaround to get me back on the road. More

Recently had the anti theft software installed in a Kia Sorento. Never had an issue with my vehicle and stay on top of everything. Went to start my car and the anti theft software failed. Now my car won Sorento. Never had an issue with my vehicle and stay on top of everything. Went to start my car and the anti theft software failed. Now my car won't start,no power won't lock and called service who then gave me the run around and wanted me to pay for a tow to Classis Kia to fix their mistake. Wrong! Wrong! Wrong! More

The Best office of Toyota in Illinois! !! All paperwork was done for 1 hour!!! Best service we ever had!!! !! All paperwork was done for 1 hour!!! Best service we ever had!!! More

I've been taking my cars here for 9 years and Jose and Mike flament are always providing great customer service. Mike flament are always providing great customer service. More

Classic Kia made purchasing a new car as simple as could be. I inquired about a car on their site and I heard back quickly from Tracey, a sales manager. She had no problem communicating over text, which mad be. I inquired about a car on their site and I heard back quickly from Tracey, a sales manager. She had no problem communicating over text, which made things much easier for me. She confirmed the car I wanted was available and even provided up front pricing information. This was such a relief as other Kia dealers refused to talk pricing unless I was in person. When I arrived at the dealership, she handed me over to a salesman, Enrique. He was very transparent about the sales process. He answered all the questions I had and allowed me a thorough test drive. When it was finally time to take possession of the car, he sat with me in the car reviewing all the features and answering additional questions. After, he encouraged me to play around with the settings and to grab him if I needed him for further help. The only hiccup was with financing: I had my own but was encourage to see what Kia would offer. Kia took awhile to come back with a decision so there was some time lost to that. But, I was offered additional incentives to take their financing over my own which helped in getting a fair price. When signing the paperwork, don’t gloss over the rapid initial/signature portion on the iPad. Lots of options like additional costs that are not required but will quickly add up if you just sign, sign, sign without reading. Overall, it was an easy process and I was pleased with their open communication, up front pricing information, and their goal to make it was simple as a process from beginning to end. Both Tracey and Enrique were wonderful! More