Classic Honda of Midland - Service Center
Midland, TX
569 Reviews of Classic Honda of Midland - Service Center
Tires for my Mercedes Excellent experience!! I saw an add that Classic Honda works on all cars so I called to get a price for tires and was connected with Roger. He not on Excellent experience!! I saw an add that Classic Honda works on all cars so I called to get a price for tires and was connected with Roger. He not only got me a better price than discount tires did but had my car in the following day. When I came to pick up my car he had it washed and sitting on the service drive for me. I will tell everyone to come to Classic Honda of Midland!! More
Awesome service! I received awesome service! They repaired an older vehicle that is having lots of issues. They made sure I had a vehicle to drive while the repairs I received awesome service! They repaired an older vehicle that is having lots of issues. They made sure I had a vehicle to drive while the repairs were being done, and they were very patient with me as I lost my credit card right when I needed to pay for the repairs! I will be also doing my oil changes here as they are cheaper than where I had been having it done. Thank you! More
Best service tech there is. Have been dealing with Suds about twenty years. Always upbeat, friendly and goes above and beyond to help. He is #1 in my book; wants everythin Have been dealing with Suds about twenty years. Always upbeat, friendly and goes above and beyond to help. He is #1 in my book; wants everything to be done correctly. Also son Andrew is following in his dad's footsteps. He would be my second choice for service. Leann, I have known and she has helped me with parts and repairs for probbly over 10 years. always friendly and upbeat. Great employee. L MORSE More
Service Department the Best I always look forward to seeing Gus Junker in the Service Department. He always does his best to make sure you get the service your vehicle needs. I I always look forward to seeing Gus Junker in the Service Department. He always does his best to make sure you get the service your vehicle needs. I am always pleased when he gets to write out the service ticket. Today most of the service was done by Jordan Ramos, who came to talk to me about my vehicle, expressing care and concern. I was completely satisfied that he was doing excellent work. More
excellent customer service I purchased my 2014 Honda CRV in June of 2015. Love the car. Gus was normally the Service Representative that assisted me with oil changes, and an i I purchased my 2014 Honda CRV in June of 2015. Love the car. Gus was normally the Service Representative that assisted me with oil changes, and an issue with the low tire indicator coming on. This time, Gus was unavailable, so Nick assisted me with the tire issue. Persistence was the name of the game this time. After several visits with the same issue, not only did they provide me with a vehicle while the car was in the shop, but went above and beyond the care that has been given me with prior car dealerships. This was an unusual circumstance, and the owner, service manager and Nick went what is my opinion the best care a customer could ever expect. I am so pleased with their care, concern and resolve. Awesome people and care at Classic Honda of Midland. Glad I purchased my vehicle from them, and have all oil changes etc from them More
Classic Honda of Midland Great Service Department. The service department were so nice and helpful in servicing my car. Performed all warranty recall repairs. My car was washed and so clean when I pi The service department were so nice and helpful in servicing my car. Performed all warranty recall repairs. My car was washed and so clean when I picked it up, that was so nice! More
Rapid help, friendly staff I had to stop at Classic due to electrical sensor issues caused by a flat tire the prior evening. Nick Flores, the service coordinator, immediately a I had to stop at Classic due to electrical sensor issues caused by a flat tire the prior evening. Nick Flores, the service coordinator, immediately accepted the vehicle, confirmed my warranty and also addressed two outstanding recalls. I was in and out quickly and on my way back to Houston with no fuss. Very satisfied customer and would recommend Nick Flores and Classic Honda's Service Center to anyone at any time. More
quick service on recall replacement of passenger air bag I was impressed by the friendliness as well as professionalism of the staff starting with Gus Junker at my arrival at 7:30 am . I was back on my way I was impressed by the friendliness as well as professionalism of the staff starting with Gus Junker at my arrival at 7:30 am . I was back on my way within 2 hrs even though I was told that the job itself would take 30-40 minutes . The dirt was rinsed off my car and I was given a needed and installed front license plate holder( although it had the Classic Honda name as advertisement) . I was pleased by the cleanliness of all the facility I was able to observe and use including the waiting room being so modern and clean and spacious and having bottled water and great coffee available. The website is excellent and easy to use to sched appt and it is great to get the reminder on email and text. I like Joey's TV media presence and professional demeanor. Nick is very good at what he does as well as courteous. More
Unnecessary Liberties Their customer service was refreshing. Kudos on that, Nick. You're wonderful. 2 stars because they removed my personal license plate cover & replaced Their customer service was refreshing. Kudos on that, Nick. You're wonderful. 2 stars because they removed my personal license plate cover & replaced it with a dealership one. When I asked about it, they said it was in the backseat. It wasn't. They may have forgotten to put it there. Who knows. The guy at the front desk grabbed it from the back & put it back on using 2 screws rather than the 4 it came in with. I'm a reader of reviews & if I came across this I'd think I was being pretty petty, to be sure. Here's why it bothered me so badly. If these are the kinds of things you're willing to do in plain sight, what corners are you cutting when not in view? Thankfully there is another Honda dealership in the area as I will not be returning to this one. More
My Experience At first I felt like I was kind of on my own, but after using a new, clean loaner vehicle and being pleasantly surprised to get my freshly vacuumed & At first I felt like I was kind of on my own, but after using a new, clean loaner vehicle and being pleasantly surprised to get my freshly vacuumed & washed car back all I could do was smile. It was the small things they did, along with the wash my license plate had been bent it had a new plate frame. Proud to have it on my car Midland Honda. I was even given a new screw which had come loose & held my battery to my key holder. Thank you Honda, Judy Grady More