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Classic Honda of Midland - Service Center

Midland, TX

4.7
569 Reviews

569 Reviews of Classic Honda of Midland - Service Center

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February 14, 2019

Outstanding Service Guy Cecil was Johnny on the Spot for us when we needed a quick fix on our car when we came thru Midland on vacation. Very helpful, and couldn’t have been More

by Maccars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Sr
Feb 15, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil DelaRosa and Classic Honda of Midland. We really appreciate the 5 star review and hope that you stop by to say hi the next time you are in Midland. Thank you for your business!

February 14, 2019

Very pleasant and helpful Mr. Delarosa was. Ore than helpful and extremely nice, he seemed to know very well what he was talking about and was more than happy to help me, I wil More

by Free flow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Sr
Feb 15, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil DelaRosa and Classic Honda of Midland. Your 5 star review is greatly valued and we are happy to see your will utilize our services in the future again. We promise to continue to provide you with the same experience every time you come in. Thank you for your business!

February 13, 2019

Great experience Its a bit pricey BUT you get what you pay for. Excellent customer service. Daniel was super sweet and helpful. He made sure i was taken care of. More

by Mcarrillo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Salinas
Feb 14, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Daniel Salinas and Classic Honda of Midland. We appreciate your input and are happy we were able to provide you with exceptional service. We look forward to assisting you in the future. Thank you for your business!

February 13, 2019

Great guy, was very knowledgeable about my car and it's issues and backed up his guarantee that I would get my car back running as if it was fresh off the More

by Polo93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Sr
Feb 14, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil DelaRosa and Classic Honda of Midland. One of the huge benefits to servicing your vehicle with us is our staff's ability to listen to what the customers needs and concerns. Our entire staff is trained daily on this and we feel this is one of the most important ingredient to creating retention and loyalty. Thank you for your business as well as the 5 star review!

February 13, 2019

Service Cecil greated me at my car with a warm smile and by name witch took me by surprise since I had never met him before. He already knew what I was their More

by Kuntry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Graham, Cecil Dela Rosa Jr, Cecil Dela Rosa Sr
Feb 14, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil DelaRosa, Cecil Delarosa Jr, Aaron Graham and Classic Honda of Midland. If you set an appointment with us, that's how Cecil already knew what the concerns were. Each of our advisers study and communicate with the technicians any issues you either tell us or write in the comment section online so the entire team is prepared. This saves time which is our number one priority. From there, it leads to retention and loyalty. Thank you for your business and the 5 star review and we will see you at your next service visit!

February 13, 2019

Great experience Cecil got our car taken back quickly, provided quick service, explained to us every detail and answered all our questions. Top notch customer service More

by mhenson19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Sr
Feb 14, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil DelaRosa and Classic Honda of Midland. We understand that our client's time is most important and we do everything we can to get our customers in and out in a timely manner. Also, we make sure every customer leaves with their questions answered. Our goal is to retain every customer to create loyalty. We understand that in order to do that, You have to be happy when you leave. Thank you for your business and we will see you at your next service visit.

February 11, 2019

Outstanding This tech was on point and was very knowledgeable about my car. He had me out in no time. Wonderful experience definitely will be back! More

by C1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Jr
Feb 12, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Delarosa Jr and Classic Honda of Midland. We are happy to see the restructure of our team is working well for all of our clients. Our team understands that everyone’s time is valuable and getting customers in and out servicing vehicles is what the customers in our community want. Thank you for your business and we look forward to assisting you in the future!

February 11, 2019

My service I was surprised when the yong man came to my car and filled all my fluids and the pulled my filters to show me their conditions. I did not even know i More

by Kiki2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Jr
Feb 12, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Delarosa Jr and Classic Honda of Midland! We are committed to making sure all of our clients fully understand what we are doing to make sure your vehicle is at top operating capability. We do this through transparency by actually showing every client why we need to change filters and other maintenance parts. To improve out transparency, we are in the process of implementing a new state of the art computer system that will give our clients the ability to do everything through their phone to save more time and money. The next time you are in, it will more than likely be in place so we look forward to seeing you then and letting us know what your thoughts are on it. Thank you for your business!

July 18, 2018

Cesar is an amazing guy! Held on to me til I said yes! I was just going to pick up wife's Honda we had serviced and ended up trading in my 2012 Honda Civic. Cesar is a great salesman, cool and very persu More

by paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Gaudin, Brenda Nunez~Torres
Aug 21, 2018 -

Classic Honda of Midland responded

Thank you for your business! Cesar enjoyed working with you and Brenda is excited to assist you with your new vehicle when ready! Thank you for staying with Classic Honda of Midland!

June 28, 2018

Awesome I had a horrible weekend dealing with my car coming back from Mexico, after taking my car to Honda Tony took great care of our issues and concerns, he More

by Amanda Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda was the one taking care of me at the end when Owen told to pickup and pay for for the service, she was great very polite and she explain all the services and charges! , Toney Urban, Brenda Nunez~Torres
Aug 23, 2018 -

Classic Honda of Midland responded

Thank you for taking the time to write this review. Tony enjoys working with his customers and we all look forward to assisting you in the future!

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