Classic Honda of Midland - Service Center

Excellent customer service . Delivered service as promised within the time frame promised. Great service department. Thank you Shea, Matt and Joey. Would def recommend Classic Honda of Midland promised within the time frame promised. Great service department. Thank you Shea, Matt and Joey. Would def recommend Classic Honda of Midland More

Shae was an amazing service provider. She helped us so much and provided excellent service. Thank you so much Shae for everything. We truly appreciate you! much and provided excellent service. Thank you so much Shae for everything. We truly appreciate you! More

There were issues with the used car I bought online. It had not been checked or serviced. The dealership took care of the problems later. had not been checked or serviced. The dealership took care of the problems later. More

Shae was friendly and professional. She gave me an accurate timeline at when my vehicle was going to get looked at and updated me on the status of my passport as the techs progressed. I haven’t bought accurate timeline at when my vehicle was going to get looked at and updated me on the status of my passport as the techs progressed. I haven’t bought a vehicle from them yet but I’d def use their service Dept again. More

Every time I need to use Honda of Midland dealership I’m reminded how dysfunctional they are. Phone #s don’t work, they can’t make a reservation system work, they have to hunt down work orders, mechanics, a reminded how dysfunctional they are. Phone #s don’t work, they can’t make a reservation system work, they have to hunt down work orders, mechanics, and other staff members. They never notify me when my car’s done. There’s no chance to “go the second mile” in customer service because they barely meet the minimum. They could use some help over there. More

Courteous prompt not much wait time upon arrival. Told me right away there would be a wait and offer to get a uber. Turned out the wait wasn't as long as expected. Very pleased with the experience. me right away there would be a wait and offer to get a uber. Turned out the wait wasn't as long as expected. Very pleased with the experience. More

Shae, she is an absolute amazing person! I keep and will continue to keep returning. Her customer service is amazing. Super kind!! She so helpful!! continue to keep returning. Her customer service is amazing. Super kind!! She so helpful!! More

They were super busy as usual, but did quality work at prices comparable to independent shops. Got a new oil pan and pump installed, and airbag recall done. Running well now. prices comparable to independent shops. Got a new oil pan and pump installed, and airbag recall done. Running well now. More

The service staff was accommodating and friendly. I am very happy with the quality of service provided and the speed at which it was completed. very happy with the quality of service provided and the speed at which it was completed. More

Alisia was great too when I checked in and upon leaving was courteous as well. Matthew is always a pleasure to work with and the service is always within a great time frame. was courteous as well. Matthew is always a pleasure to work with and the service is always within a great time frame. More