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Classic Honda of Midland - Service Center

Midland, TX

4.7
569 Reviews

569 Reviews of Classic Honda of Midland - Service Center

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March 05, 2019

I am overwhelmed to the professionalism of the service dept The service department here has shown me professionalism at the highest degree . I've been to many service departments with different dealerships an t More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech Country, Cecil Dela Rosa Sr
Mar 06, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Dela Rosa Sr, David "Country" Maas and Classic Honda of Midland. I am happy to see my team provided you a 5 star experience as we are constantly investing in technology, processes and most important, people. You are correct. We have learned that "You get what you pay for" in this town so if you want the best employees, The other half of it is providing them with the leadership, environment and culture to get the results with the feedback you provided me. We look forward to assisting you in the future! Thank you for your business! In Service, Joey Gabarda

March 01, 2019

Service Dept The skid plate on my 2018 Honda civic was knocked off by debris. Cecil and his crew worked with me around My schedule to fix it. They performed a te More

by Bksdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Musa Woobay, Cecil Dela Rosa Jr, Cecil Dela Rosa Sr
Mar 02, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Dela Rosa Sr, Cecil Dela Rosa Jr, Musa Woobay and Classic Honda of Midland! Your feedback is very important to me and we all value it! I am happy to see my staff stepping up to work with you is getting your skid plate fixed. Thank you for your business! In Service, Joey Gabarda

March 01, 2019

My vehicle repairs were completed ahead of schedule. I found the tech led video detailing needed services and/or repairs was very informative. The repair cost was reasonable and the service writer was pl More

by KRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Jr
Mar 02, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Dela Rosa Sr and Classic Honda of Midland. I am happy to see the investment I put into our service department with iService is creating the experience I expected. Your feedback is greatly appreciated as it helps me know where clients are and how my staff is treating everyone. We all look forward in assisting you the next time you are here and my mission is to make each visit better every time. Thank you for your business! In Service, Joey Gabarda

March 01, 2019

Helpful and elaborate I really appreciate the video regarding the diagnostic and the overall clarity. Along with the professionalism and helpful customer service. As far as More

by Delpadre_12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David "Country" Maass, Daniel Salinas
Mar 02, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with David "Country" Maass, Daniel Salinas and Classic Honda of Midland. I am happy to see our new iService system has provided you with the transparency and comprehension you need to make you feel comfortable in doing business with us. I am also happy to see we will retain you as a loyal customer! Your feed back mean a lot as well. Thank you for your business! In Service, Joey Gabarda

March 01, 2019

Services I like the new system sending you a video after they do your inspection of your car and text message it's really neat and how they also check your bat More

by Jessica13
Recommend Dealer
Yes
Employees Worked With
Musa Woobay, Daniel Salinas
Mar 01, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Daniel Salinas, Musa Woobay and Classic Honda of Midland. Your feedback is greatly valued and I am happy to see I made the right investment with our new state of the art system iSERVICE. My mission is to make servicing your vehicle here at my store transparent, fast and efficient with the best client experience in the Permian Basin. My promise to you is to make sure we are constantly making investments to make the process easier for you every time you come in. I look forward to seeing you at your next service visit. Thank you for your business! In Service, Joey Gabarda

February 28, 2019

Best service center in town Very friendly staff. Didn’t have to wait long for the car to be serviced. Service tech really helpful in letting me know what needed to be done. More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Sr
Feb 28, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Dela Rosa Sr and Classic Honda of Midland. I really appreciate your feedback. It is great to hear my team is doing what is most important and that is taking care of our clients by providing you with the best experience possible. Thank you for the 5 star review and we look forward to assisting you at your next visit. In Service, Joey Gabarda

February 28, 2019

Excellent Service and Staff Have been servicing my Honda Pilot and Accord at Classic Honda of Midland for a couple of years and always haven gotten great service. This is the fir More

by Petermortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Sr
Mar 01, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil Dela Rosa Sr and Classic Honda of Midland. Your continued loyalty is greatly valued and I am personally happy to see you had a great experience with my latest investment iSERVICE. Your feed back solidifies my efforts to invest in the state of the art equipment to provide superior service to all of our clients in the Permian Basin. Thank you for your business and we look forward to seeing you at your next service visit! In Service, Joey Gabarda

February 26, 2019

Excellent service department Today I learned that there is a new service where the person compleating service on my vehicle took a video of what he did and the results as he went. More

by KWilkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Jr, Cecil Dela Rosa Sr
Feb 27, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Cecil DelaRosa, Cecil DelaRosa Jr and Classic Honda of Midland. We are happy to see your enjoyed your experience with our new iSERVICE program as we want to take transparency to the next level as well as get our clients in and out as quickly as possible. We understand your time is valuable and we do not want to waste it. We appreciate your 5 star review and look forward to assisting you at your next visit as every time you come in it gets better and better. Thank you for your business!

February 26, 2019

Daniel the man The professionalism of this guy was amazing he answered every question I made right at the point I’m very glad I talk to him More

by Imjustahondaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Salinas
Feb 27, 2019 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Daniel Salinas and Classic Honda of Midland. We are happy to see the daily training of our employees on how to answer questions on the product is showing in our reviews. Daniel prides himself on having the ability to develop relationships with his clients by answering questions. This is proof that he loves his job and that is the type of employee we love to develop here. Thank you for your 5 star review and your business!

February 25, 2019

Car service Customer ako ng Classic honda of Midland ng halos 4 na taon at pagdating sa serbisyo, mabilis at maayos sila. Napakabait at magalang din sila pagdatin More

by Jacob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Dela Rosa Jr, Cecil Dela Rosa Sr
Feb 26, 2019 -

Classic Honda of Midland responded

Jacob. Salamat sa paglaan ng oras upang isulat ang tungkol sa iyong karanasan sa serbisyo sa Cecil DelaRosa, Cecil DelaRosa Jr at Classic Honda ng Midland. Kami ay ipinagmamalaki na panatilihin mo bilang isang tapat na customer at pangako na sa bawat oras na dumating ka sa, ang proseso ay nagiging mas mahusay at mas mahusay. Ipinagmamalaki namin ang paglilingkod sa aming Filipino Community at patuloy na sumusuporta. Salamat sa iyong negosyo at katapatan!

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