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Classic Honda Orlando
Orlando, FL
741 Reviews
It's easy for us to say that our Honda dealership near Kissimmee, FL, isn't like the rest. After all, Classic Honda has been reinventing the dealership experience for decades, thanks to our founder, William E. "Bill" Holler. Since we first opened our doors, we've based our business around his principles, building lasting customer relationships first and sales quotas second. We're proud to say we're still going strong because of it!
Classic Honda is a part of the successful Holler-Classic Automotive Group, which has been serving the Orlando community with quality auto service and streamlined vehicle sales for 80 years! Our group motto is "Never Forget Your Customer - Never Let Your Customer Forget You!" That credo came straight from the lips of Bill Holler himself, first of the Holler clan to enter the automotive industry. Bill was a motivational speaker ahead of his time, referred to by Automotive News as an evangelist, table-pounder and spellbinder. But it was his deep understanding of customer wants and needs that guided him to success as General Sales Manager of Chevrolet and Vice President of General Motors, and it was his energetic demeanor and keen business savvy that enabled him to create innovative programs designed to motivate dealerships to break sales records. He even established the General Motors Dealers' Son School to guide the children of dealership staff as they prepare to inherit the family business. Bill's son, grandson and great-grandchildren all went on to graduate from this very school.
With such inspiring leadership and a history full of automotive triumphs, Classic Honda was well-equipped for success when it was established in 1978. Thanks to our adherence to Bill Holler's motto and our commitment to upholding these 5 Promises, we've shown customers how to truly Buy Smart and Be Happy. We've created the perfect environment for shoppers looking to buy a Honda Accord, seeking service for their Honda Odyssey or who are just interested in learning more about what it takes to obtain the car their lifestyle calls for. We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Hyundai Orlando, Mazda Orlando, Mazda Lakeland, and our sister store for the Honda Orlando area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 741 reviews
July 01, 2015
Above and beyond. Classic honda always goes above and beyond when I'm at the dealership for routine maintenance. The technicians and other staff always do what I reque Classic honda always goes above and beyond when I'm at the dealership for routine maintenance. The technicians and other staff always do what I request and ensure that I am satisfied before leaving. More
by Crryan02
Employees Worked With
Dustin Pearson
July 01, 2015
Excellent Service Maribel Franco provided excellent service when I went to Classic Honda. Maribel explained exactly how my Odyssey was going to be repair. Provided me w Maribel Franco provided excellent service when I went to Classic Honda. Maribel explained exactly how my Odyssey was going to be repair. Provided me with a loaner! Even when the parts did not come in on time, she called me explaining what the delay was. Thank you Maribel Alexandria Danvers More
by Alexandria Danvers
Employees Worked With
Maribel Franco
June 30, 2015
Easy in and out I've purchased two vehicles from Classic Honda and I always go back because of the service department. They are professional, knowledgable and always I've purchased two vehicles from Classic Honda and I always go back because of the service department. They are professional, knowledgable and always treat me with honesty and respect. My last visit I worked with Fernando Nunez for the first time and he was great! He got me in quickly and out even faster. More
by Steffi's Van
Employees Worked With
Fernando Nunez
June 22, 2015
Great Customer Service! I have purchased 2 of my cars at Classic Honda off West Colonial Drive and had my cars serviced here and they always have the best customer service. I I have purchased 2 of my cars at Classic Honda off West Colonial Drive and had my cars serviced here and they always have the best customer service. I am able to bring my car and be out at the time that the representative tells me it will be complete. The last service was done a couple of days ago and Gerald Alaniz was great and honest. Will continue to bring my car here when it needs to be serviced. Thank you again. More
by Mariana
Employees Worked With
Gerald Alaniz
June 17, 2015
Great job! I was able to bring my car in the same day I called . The rep was excellent- thoroughly explaining what needed to be done and having my car ready ear I was able to bring my car in the same day I called . The rep was excellent- thoroughly explaining what needed to be done and having my car ready early the next morning More
by Alana
Employees Worked With
Jay banks
June 16, 2015
Quality Service During my recent visit at Classic Honda, I was treated with excellent customer service. Dwight Dowe was professional, personable and thorough. He ma During my recent visit at Classic Honda, I was treated with excellent customer service. Dwight Dowe was professional, personable and thorough. He made sure the vehicle was all checked out prior to being serviced. He kept me abreast of how long the job would take, even when they were running behind schedule. I even got a meal!! : ) Thanks Classic Honda for another job well done!! More
by Best Car 1962
Employees Worked With
Dwight Dowe
June 14, 2015
Effortless Quick Service Fernando Nunez took care of my vehicle service with professionalism and I was on my way in record time. His knowledge of my vehicle and what was neede Fernando Nunez took care of my vehicle service with professionalism and I was on my way in record time. His knowledge of my vehicle and what was needed, and his attentiveness informing me when it was almost done, and when finished, created a very comfortable experience. More
by DBrew
Employees Worked With
Fernando Nunez
June 04, 2015
Gerald Alaniz was very professional, and he provided excellent service. He has excellent customer skills and knowledge. I will recommend him to anyone who need an was very professional, and he provided excellent service. He has excellent customer skills and knowledge. I will recommend him to anyone who need an excellent service More
by Gigi
Employees Worked With
Gerald Alaniz
May 29, 2015
Quick Courteous and Satisfied I came in because my car key had broke in half and my car security alarm was activated. I went in around 3:30pm and saw advisor Jay Banks. He quickly I came in because my car key had broke in half and my car security alarm was activated. I went in around 3:30pm and saw advisor Jay Banks. He quickly knew my problem, was able to get started right away he did give me a time frame in which he achieved in less time than was initially set. Overall I was extremely satisfied with the outcome, he was very courteous and fun, and when I got my car back she was excellent. Definitley go to Jay Banks he will take care of your needs and fast. You will not be disappointed. More
by floridaskies435
Employees Worked With
Jay Banks
May 25, 2015
Professional person I have had the pleasure of meeting my service advisor Mr Gerald Alaniz , he was very cautious and show excellent customer service skills, Mr Alaniz ex I have had the pleasure of meeting my service advisor Mr Gerald Alaniz , he was very cautious and show excellent customer service skills, Mr Alaniz explain step by step process of what is going on with my car and what it will need. He is professional and made my experience a pleasant one. Thank you M smith More
by Smith Me 66
Employees Worked With
Gerald Alaniz
