Classic Honda Orlando

Satisfied customer It was indeed a pleasure doing business @ Honda classic the second time around, this time i had the pleasure of working with Dane Binger in leasing m It was indeed a pleasure doing business @ Honda classic the second time around, this time i had the pleasure of working with Dane Binger in leasing my 2016 Honda Civic, the time i spent and the experience was valuable, Dane was very informative,attentive and patient, i would say, this was excellent customer service and satisfaction More

Top Notch! I had the pleasure of working with Jose Mateo to purchase my new 2016 Honda Accord Sport!! Jose was very informative, attentive and gave me the best d I had the pleasure of working with Jose Mateo to purchase my new 2016 Honda Accord Sport!! Jose was very informative, attentive and gave me the best deal possible!! If your looking for a great dealership who will not give you the run around look no further than Classic Honda. Be sure to ask for Jose Mateo!! More

Best experience I've ever had buying a car! I have been going to Classic Honda for years. This by far has been the easiest experience I have ever had. Everybody was so nice. Thank you for making I have been going to Classic Honda for years. This by far has been the easiest experience I have ever had. Everybody was so nice. Thank you for making my first time purchase by myself a great one! The service staff is wonderful too!!! More

Great sales experience I worked with Gary Bowen to get my car. He was very helpful. I was able to purchase my car with a minimum of hassle. The price is clearly marked and I worked with Gary Bowen to get my car. He was very helpful. I was able to purchase my car with a minimum of hassle. The price is clearly marked and the dealer fee is clearly explained. They were very fair with the trade in for my old car. More

Best Customer Service After being told "no" at multiple other dealerships, I was finally told "yes" at Classic Honda. My sales advisor was patient with me and made sure to After being told "no" at multiple other dealerships, I was finally told "yes" at Classic Honda. My sales advisor was patient with me and made sure to listen to everything I wanted, my concerns, and any questions I had. He made sure to get me into a car I wanted, which was the most important thing for me. At several times there were problems with the disbanded departmtn, but Jose made sure I ended up with what I was told I would be getting. I left that day with a brand new car and with everything I wanted. I will definitely recommend Jose at Classic Honda! More

Quick service The service is great and their time estimate is pretty accurate. When I drive away I'm sure my car is in tip top shape! The service is great and their time estimate is pretty accurate. When I drive away I'm sure my car is in tip top shape! More

New Car at Classic Honda I just recently bought a new car at Classic Honda. They said they would take care of me, and they sure were right. They did have my best interest at I just recently bought a new car at Classic Honda. They said they would take care of me, and they sure were right. They did have my best interest at heart and gave me several options to choose from. At no time was I pressured. I have been a customer of Classic Honda for 11 years now, and everything has been top notch service. More

Dishonest Service Department I took my 2014 Honda Accord in to be serviced because the tire pressure light came on. I was told that both of my front tires had a nail in them. Th I took my 2014 Honda Accord in to be serviced because the tire pressure light came on. I was told that both of my front tires had a nail in them. They said that one could be patched for $25, but the other couldn't be patched and definitely needed to be replaced for $150. Thinking I could get the work done much cheaper elsewhere, I declined the dealership's offer to service my car and took it to an independent tire shop just 1/2 mile down the road. I told the tire shop mechanic what the dealership told me... that I had a nail in both of my front 2 tires, and that one could be patched while the other needed to be replaced. The mechanic said that you really can not determine any of that until you remove the nails and see what kind of damage was actually done to the tire. He removed the nails, and both of them turned out to be tiny, broken-off pieces of screws that were less than 1/4 inch long. Neither screw had actually punctured the inside of the tires, and both tires were perfectly fine! Neither tire needed patching or replacing. The tire shop could have very easily told me the same thing the dealership told me, and just offered to do the unnecessary work for less. But they did not. They were completely honest and upfront with me. They were more interested in gaining my trust and loyalty than making a quick buck off of me. I returned to the Honda dealership and spoke with service manager Dervin Carty. I told him how upset and disappointed I was that his service department told me I needed work done on my car that I did not actually need. He said he understood why I would feel that way, but insisted that his service department did nothing wrong. Even when I told him that I had been lied to, he still defended his technicians and refused to admit any wrong doing. He then offered me a token free oil change to make me feel better, but I declined. I left the dealership even more angry and upset than I had been before I arrived. This service department lied to me, and then tried to spin it like I was in the wrong. I will never visit this dealership again. More

Great Dealership I took my 2013 Honda Civic for a service which was complimentary due to me purchasing my car from this great dealership and I was also given a free wa I took my 2013 Honda Civic for a service which was complimentary due to me purchasing my car from this great dealership and I was also given a free wash and vacuum. Thanks to Jay Banks I was in and out in no time and my car was running and looking brand new. Thanks Classic Honda! More

Great experience Everyone is great at this dealership, from the great service advisors to the salesman that sold me my new car, Qui Duong and Clem made buying a new c Everyone is great at this dealership, from the great service advisors to the salesman that sold me my new car, Qui Duong and Clem made buying a new car almost effortless and enjoyable, and I always get great service with a smile from Marabel, Fernando & Dwight. More