Classic Hampton Auto Mall

Purchasing my first car For my 25th birthday I knew I wanted some type of SUV as a gift to myself. Online, on Tysinger website, I found a Porsche Cayenne I was interested in For my 25th birthday I knew I wanted some type of SUV as a gift to myself. Online, on Tysinger website, I found a Porsche Cayenne I was interested in viewing. Brandis contacted me ASAP to set up an appointment. She was very nice. I was super nervous because all other car dealerships I’ve been to tried to sell me a piece of junk or their prices were outrages. I’ve tried several times in the past year to purchase a car and Was never successful. Brandis set me up with a VIP appointment to view the Porsche. My salesperson was Tim. Tim was a gift sent from heaven! He was honest with me, very knowledgeable about the Porsche, he was patient, and most importantly kind. He valued my opinion and I valued his. He didn’t make me feel pressured and he answered all the questions I had. I knew I was in good hands. Nate was my financial specialist. He was very thorough in the information he provided while having a great sense of humor. Buying a car can be stressful so laughing decreased my anxiety tremendously! This process went so smooth! These guys took great care of me. I have not been happier! I will refer anyone I know looking to purchase a car to these guys! More

JP was great I worked with Chase and JP on a vehicle deal a year ago and it was a pleasure. These guys know what they're doing and also showed me respect as a cus I worked with Chase and JP on a vehicle deal a year ago and it was a pleasure. These guys know what they're doing and also showed me respect as a customer. They knew I was the type that did my research and figured out my numbers ahead of time and gave me the straight forward approach. I've dealt with other dealers before that showed me very little respect for my preparation coming into the dealer and therefore made me not want to do business with them. After a couple of visits, I felt more like a friend/family member coming back in. Throughout the last year, I have gotten great service every time I needed to come in. I would want to work with these guys any time when it comes to this business. More

Great Experience I visited with Lloyd Francis to see about a possible deal on a new or used vehicle to relieve me of impossible maintenance and repair costs of my 10 y I visited with Lloyd Francis to see about a possible deal on a new or used vehicle to relieve me of impossible maintenance and repair costs of my 10 year Saturn, which I am still making payments on. I bought from Lloyd in 2012 (not the Saturn) and he was gracious, understanding of how disgruntled I was to even have to buy a vehicle at that time and gave me room to make a decision. I enjoyed my experience with him, remembered him and was compelled to visit him again in Sept 2018 simply to see what kind of a deal was possible for me at this time. I got the same experience and he was able to easily structure a deal on a new vehicle. Finance manager Pam Fisher is also a joy to work with. More

Avoid this dealership I have purchased two new vehicles from this dealership. The first was ordered at the dealership and when they called me to come pick it up the vehic I have purchased two new vehicles from this dealership. The first was ordered at the dealership and when they called me to come pick it up the vehicle that they had for delivery was not the one that I ordered. It was a minor difference so I took delivery of the vehicle with their "sincere" apologies.. I should have learned from this experience what I was dealing with. Several years later I ordered a Genesis from Tysinger. I received a call from the dealership to pick up the vehicle. When I arrived the next day, the vehicle was not ready and I waited 4 hours plus in the showroom for them to finish prepping the delivery. The vehicle was a lemon from the start and each time I would send it back for warranty repairs they would never address the problems. The same issues (more than one) were presented to them at least 4 times during the warranty period. Now, with only a limited number of miles left on the warranty, Tysinger is tellling me they can't fix them (most recently they had my vehicle for 9 days to address these issues). I will never purchase a vehicle from them again and encourage anyone reading this to do the same or you will likely find yourself in the same situation. Don't trust Mark Tysinger on the commercials - you won't enjoy purchasing a car from them.... More

Bill Upton is SUPERLATIVE! Both Bill Upton and Pamela Farmer were warm, helpful, and cared about me. Bill gave me his time exclusively from start to finish (about 4 hours!). W Both Bill Upton and Pamela Farmer were warm, helpful, and cared about me. Bill gave me his time exclusively from start to finish (about 4 hours!). Would recommend unreservedly for anyone needing a new car! More

Exceptional and Professional JP, Hunter, Marcus, Tim, Blake and the rest of the staff were great. From the moment my wife and I walked in the door, they gave us true customer serv JP, Hunter, Marcus, Tim, Blake and the rest of the staff were great. From the moment my wife and I walked in the door, they gave us true customer service from the beginning and throughout the whole process. The overall friendliness and mood of the staff made us feel at home once, we walked through the door. More

New car purchase I purchased a new Hyundai Elantra, Value Edition, yesterday 5-24-2018. This was my second purchase of a new Hyundai from Tysinger Motor Company, the I purchased a new Hyundai Elantra, Value Edition, yesterday 5-24-2018. This was my second purchase of a new Hyundai from Tysinger Motor Company, the first being a new Elantra in February of 2016. Pam Farmer was the finance/paper work specialist, and she was excellent. I received the lowest possible financing interest rate. Corey Wilson was the salesperson I worked with and he was also exceptional. He answered all my questions quickly and correctly, found us the perfect car and did not pressure us to buy something that was more upscale than we wanted. Excellent salesman and I would recommend to everyone who wants quick accurate professional service. All in all the Dealership is an outstanding place to buy a car. More

Wonderful experience Had another good experience, Michael showed me great customer service and was real friendly. I've always loved the way this dealership cleans your veh Had another good experience, Michael showed me great customer service and was real friendly. I've always loved the way this dealership cleans your vehicle before giving it back to the owner. More

Amazing service provided! We would like to personally thank Pamela Farmer for providing such personalized phenomenal service. This was our 5th purchase from Tysinger and I can We would like to personally thank Pamela Farmer for providing such personalized phenomenal service. This was our 5th purchase from Tysinger and I can honestly say that this experience surpassed all previous visits. My daughter was in a terrible accident which totaled her car. Mrs. Farmer took hours of her time to ensure that my daughter received the best possible rate from the best lender! Because my daughter's situation was unique, she took time to personally speak with the lender options to ensure that my daughter's interests were protected. We are truly grateful for her and Tysinger for taking excellent care of us. We will remain customers for many years to come! More

Not your normal car buying experience!! I walked into the dealership last year and met JP the manager, very well versed in the vehicles at the dealership and others beyond that. He never pl I walked into the dealership last year and met JP the manager, very well versed in the vehicles at the dealership and others beyond that. He never played any games with me and it was very much appreciated. Because of that this year I decided to come to the dealership again and buy my next vehicle. He introduced me to Hunter which was a very nice guy also no xx and not pushy. Test drove the car and found out I loved everything about it so we started working on the monetary side and they worked with me every step of the way to the best of their ability. Between the two of them, they made the experience very painless and very pleasurable. Thank you both and everyone that I met at the dealership for a great experience and an awesome car. I'll be here next year to get my next vehicle. More