
Classic Hampton Auto Mall
Hampton, VA

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I have had nothing but positive experiences with this dealer Tysinger provides top notch service all the way from sales to service. When I went to buy my second car I knew I wanted to deal with Tysinger and the Tysinger provides top notch service all the way from sales to service. When I went to buy my second car I knew I wanted to deal with Tysinger and the same salesperson I dealt with the first time, Mitch Sears. There was no pressure and he has always been very knowledgable of the product he's selling. After I bought my cars he always followed up to make sure I was satisfied. I know if I ever have any problems with service he will help me out. Fortunately I have never had any problems with the service I have received for either vehicles. At Tysinger they treat each customer with the utmost respect. No matter who you pass by in the buildings they always have a friendly smile and are sure to say hello and ask if you need help. More
Very Disappointed They damaged my headliner Sunroof went bad under warranty Went to pickup twice wasn't right Then we had to pay for their mistake NEVER AGAIN !! They damaged my headliner Sunroof went bad under warranty Went to pickup twice wasn't right Then we had to pay for their mistake NEVER AGAIN !!!!!!! More
Salesman at Tysinger Mitch Sears is the consummate professional. In 2016 he was the same as he was in 2013. Makes 4 cars I have bought from Tysinger because of him from (2 Mitch Sears is the consummate professional. In 2016 he was the same as he was in 2013. Makes 4 cars I have bought from Tysinger because of him from (2 Sonatas and 2 Santa Fes). More
Wonderful Experience We had the best experience ever at Tysinger. Mitch was just wonderful, patience and understanding. The whole buying process was easy and with no pro We had the best experience ever at Tysinger. Mitch was just wonderful, patience and understanding. The whole buying process was easy and with no problems. Jeremy and Pam in F & I were very pleasant also. They explained everything in detail and we left feeling like we got a great deal. And Gary cleaned our car up beautifully. We absolutely love our Santa Fe! It is a joy to drive, very comfortable and techy savvy! Mark and his staff are the best in the business. We are customers for life :) More
Extensive Knowledge/Professional Sales I recently purchased a new vehicle and JP was there to help me through the process. He showed me features and technology that were new, that I did no I recently purchased a new vehicle and JP was there to help me through the process. He showed me features and technology that were new, that I did not know were available. As a result, I changed models from what I originally set out to buy, and I couldn't be happier. His extensive knowledge of these cars is unparalleled. He made the sale easy and was very responsive throughout the whole process. I plan to recommend JP to my friends in the future. More
My purchase at Tysinger. Everyone were very helpful and friendly. Will come back when i am ready for my next car. Have also been referring Tysinger to my co-workers and friend Everyone were very helpful and friendly. Will come back when i am ready for my next car. Have also been referring Tysinger to my co-workers and friends. More
Awesome! Professional, courteous, and responsive to my needs. The gentleman in service was very helpful with the process. I'll definitely take my vehicle to Ch Professional, courteous, and responsive to my needs. The gentleman in service was very helpful with the process. I'll definitely take my vehicle to Charlie Bacs for all service appointments! More
Great Experience JP was very helpful. I have purchased many new cars over the years and this was by far the best experience I have had. You never know really know how JP was very helpful. I have purchased many new cars over the years and this was by far the best experience I have had. You never know really know how good a dealership is until you have an issue. I have had a few issues since buying the car because it was a new model year however JP and the dealership have been very responsive taking care of the problems while providing a loaner car. JP has even taken time after working hours to do so. His knowledge of cars is well above most cars salesman, I know because I am very much a car enthusiast. I have since encouraged a friend to buy a car from JP and he was pleased as well. More
Happy customer Alan was very patient, attentive and helpful in my purchase of the 2016 C 300. The entire staff was helpful... Thanks Alan and Tysinger Mercedes. Alan was very patient, attentive and helpful in my purchase of the 2016 C 300. The entire staff was helpful... Thanks Alan and Tysinger Mercedes. More
Great dealership to do business with We just bought our second Mercedes from Tysinger. While we were sad to see our ML350 go, the 2017 E300 is a beautiful car. Rick Smith made the trans We just bought our second Mercedes from Tysinger. While we were sad to see our ML350 go, the 2017 E300 is a beautiful car. Rick Smith made the transaction seamless. I look forward to next purchase and highly recommend Tysinger and Rick Smith to anyone looking for a new Mercedes. More