
Classic Hampton Auto Mall
Hampton, VA

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Excellent Service!! The service was extremely excellent from the time I took my first step into the building until the time I took my first step on the gas pedal of my ne The service was extremely excellent from the time I took my first step into the building until the time I took my first step on the gas pedal of my new car. Thank you for the excellent service. More
Car Buying Experience My car buying experience at Tysinger Hyundai was Excellent!! Mrs. Farmer and Mr. Farrants provided excellent customer service and I will recommend Ty My car buying experience at Tysinger Hyundai was Excellent!! Mrs. Farmer and Mr. Farrants provided excellent customer service and I will recommend Tysinger Hyundai or Mercedes dearlership to anyone looking to purchase a vehicle. More
Customer Centric It was a pleasure working with Mitch. He provided the information to make my visit quick and efficient. The financial department Mrs Pam was a very we It was a pleasure working with Mitch. He provided the information to make my visit quick and efficient. The financial department Mrs Pam was a very welcoming spirit. More
Enjoyed excellent service when buying my car I bought a 2014 Audi A8L on 3/7/17 the service was outstanding. all of my questions were answered concerning my car. the staff was very professional I bought a 2014 Audi A8L on 3/7/17 the service was outstanding. all of my questions were answered concerning my car. the staff was very professional and knowledgeable. More
Excellent customer service Very pleased with my purchase. Staff was accommodating in every area of my purchase and understood that my time was valuable. They even delivered my n Very pleased with my purchase. Staff was accommodating in every area of my purchase and understood that my time was valuable. They even delivered my new car to my home. More
Customer advisor made all the difference Upon my first visit to Tysinger, I received quite an extensive maintenance service since I had recently purchaded my vehicle from a private owner and Upon my first visit to Tysinger, I received quite an extensive maintenance service since I had recently purchaded my vehicle from a private owner and wanted to get it thoroughly checked out. My service date was February 28, 2017 and my appointment was with Michelle Jaynes who was not there the day I arrived. It took a few days do all the work to bring my vehicle to a ready status. Upon picking up the vehicle I noticed that I had been overcharged for one service and another service that I requested had not been done. I notified Ms. Jaynes and she along with the help of another service representative worked to resolve the issues. Ms. Jaynes was apologetic and extremely accommodating. I was pleased with the results obtained by her. My second visit was yesterday and Ms. Jaynes, remembering what happened on my first visit, went above and beyond to make sure I was a satisfied customer. Kudos to Ms. Jaynes and Tysinger for having a caring customer service department. Sincerely, J. Walker More
Follow Up email Husband and I had horrible experience with the young lady who was trying to sell us a extended warranty. Long story short we didn't buy the car from T Husband and I had horrible experience with the young lady who was trying to sell us a extended warranty. Long story short we didn't buy the car from Tysinger. We get an email from the President of Tysinger, we replied and told him in detail about experience.....NO RESPONSE!! Why bother to ask if you really didn't care!! We live in Hampton, I'd drive an hour to buy a Benz!! Customer Service means everything to us !! More
Tysinger experience Not the best experience with honesty and ethics. Felt like games were being played at each step in the process. It was unsettling and extremely stres Not the best experience with honesty and ethics. Felt like games were being played at each step in the process. It was unsettling and extremely stressful to both me and my wife. More
Excellent customer service I would highly recommend Keith McCullers and his team. Without a doubt the most enjoyable car buying experience we've ever had. We checked out a lot o I would highly recommend Keith McCullers and his team. Without a doubt the most enjoyable car buying experience we've ever had. We checked out a lot of other dealers in town, and they were the best in every way that I can think of. They made us feel like we were buying a car on our own terms, and they didn't try to convince us to spend a lot more money on something we didn't want. Test driving and decision making were a breeze. Can't say enough about Keith, Mitch, and Demetrius, as well as the entire Tysinger family! More
Love my Car!!! This is my third leased car from Tysinger Hyundai. I will definitely return for the next car. The staff goes behind to assist with making your dreams This is my third leased car from Tysinger Hyundai. I will definitely return for the next car. The staff goes behind to assist with making your dreams come true. More