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Classic Hampton Auto Mall

Hampton, VA

not yet
rated
1,430 Reviews

2712 Neil Armstrong Pkwy Suite 102

Hampton, VA

23666

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Showing 1,430 reviews

April 07, 2025

My brother saw a 2013 Equus online, this weekend, so drove they on Saturday 04/05/2025, we was told the car was a one owner car, the rear shock system just been replace at a cost $8000.00, I said it l More

by akingnorfolk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure about name, , Demetrius Alexander
February 02, 2025

This place is quite terrible. I don’t recommend it at all. The issues are too numerous to list. Do yourself a favor and drive on over to Southern Hyundai in Newport News. More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Shepard
September 01, 2023

I have been a Tysinger customer since 2012. I tried to get an appointment for a state inspection on my 2013 Hyundai Santa Fe Sport. I was told it would be a month before they could get to it. More

by jerryandsue02
Recommend Dealer
No
Employees Worked With
Mark Shepard
August 15, 2023

This location needs some help. When you book your service appointment they’re super backlogged so it might be days after dropping off your car before they start servicing it. For m More

by yelmal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Chalkley
April 18, 2023

Not pleased at all and really thought I was a valued customer. Waited all day for service guy to tell me tires not even there had to go to discount tire and spend money. Very disappointed in Classic if More

by Madwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Walters, Lloyd Francis, Michael Baglieri, Alexander Jamison
April 29, 2022

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me u More

by dealerrater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest
March 20, 2022

Since I purchased my car in 2016 Tysinger refused to fix my steering issues. I brought the car in several times and was treated horribly by service advisors and Managers. Everytime I brought my 2016 Smart c More

by armour_warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ Phillips
December 29, 2021

A very unpleasant experience. Extremely dissatisfied with the customer service and followup. Not even the customary welcoming to the dealership template contact/email from upper administration offering More

by MNowrangi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Calupitan, Bobby Walters, Taylor Orlikoff, Bobby Walters
December 06, 2021

This dealership quoted a price and did not honor the price. They went up $8,000 from the price that the sales manager quoted. I’ve worked with Mercedes’ for a long time and I’m very disappointed that More

by Helenanderson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Walters
November 25, 2021

Beware of the and chanise Mercedes manager! They run your info and steal your stuff! They changed their from Tysinger but still same people and company beware! More

by Gallow612@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Westcott, Ray Calupitan, Ed Maxfield, Mark Tysinger
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