Classic Ford of Columbia

Had a great experience. Nancy saw me looking on the lot and walked out to help me. I told her what I wanted, we looked and I chose three trucks to drive. Never made it past driving the first one (I liked and walked out to help me. I told her what I wanted, we looked and I chose three trucks to drive. Never made it past driving the first one (I liked it that much!). I told her what I could afford and they got me very close to what I asked for in terms of payments. They gave and I gave in order to come to the agreement. I now have a new friend in my sales person and an awesome vehicle to enjoy for a very long time. Thank you Classic Ford of Columbia!!!! And thank you Nancy and Damien!! More

I was very pleased with the service from the salesman, Ryan Smith. Genuine and sincere in his approach which helped in my selection of vehicle. Very pleased with the price and product, thank you. Ryan Smith. Genuine and sincere in his approach which helped in my selection of vehicle. Very pleased with the price and product, thank you. More

First off, I have not purchased or leased a new automobile which is a big piece of why my rating is so low. I have given a deposit of $500 several days ago under the assumption that the car would b automobile which is a big piece of why my rating is so low. I have given a deposit of $500 several days ago under the assumption that the car would be ready that day or at worst the following. 4 days later I have yet to recieve the vehicle as promised. I emailed the individual I had been working with for an update yesterday and recieved an apologetic phone call yesterday afternoon. On that call we clarified my criteria which supposedly would expedite the process. I was assured of an update today and though I have emailed 3 times, I have recieved not a returned phone call or email as of 9:39pm. (Needless to say, the email that contained the link to this survey was a bit odd considering I haven't done business with Classic Ford of Columbia other than I have given them $500 of my money and recieved neither a good nor a service in exchange for that money.) I am in sales, I have been in sales for the last 12 years and I can honestly say that if I conducted my business in this manner, I would have had to find a new career long ago not to mention that in my line of work, taking a customers money and providing nothing in return within the time frame commmitted to is criminal. This has baffled me to no end that I walked in the doors of the dealership having already sold myself on the vehicle, laid not one but TWO sales at the feet of the sales team who "assisted me" and they somehow found a way to lose my business. Classic Ford of Columbia was assured of two of the easiest sales ever and all the team over there had to do was literally facilitate and that was apparently too much to ask. I will go buy two cars from another dealership and will certainly be quick to give my opinion of Classic Ford of Columbia if ever given the opportunity. More

Everyone at the dealership was courtious and friendly. Our salesman, Ryan Smith was more than willing to show us as many vehicles as we needed to make our decision. He was very knowledgable of the vehicl Our salesman, Ryan Smith was more than willing to show us as many vehicles as we needed to make our decision. He was very knowledgable of the vehicle equipment and very helpful helping us make our decision. The sales manager, Viet Luu, worked hard to reach a price and financing we were happy with. Overall it was the most pleasant automobile buying experience we can remember. I will return to this dealer first on my next purchase. More

I gave this rating based on the great service provided for me by Classic Ford of Columbia. Not only with the purchase of the vehicle but also with the locating of the vehicle on line that I wanted to pur for me by Classic Ford of Columbia. Not only with the purchase of the vehicle but also with the locating of the vehicle on line that I wanted to purchase. Everything went very smoothly and I would recommend all my friends and family to deal with Classic Ford of Columbia. More

What impressed me the most about Nicole is that she was very amiable and understanding. She answered all of my questions and explained things that I did not even think to ask. If you are looking for some very amiable and understanding. She answered all of my questions and explained things that I did not even think to ask. If you are looking for someone who will walk you through the process and make it as comfortable as possible (since when is paperwork fun), then she would be a great person with whom to speak. More

Mack Spain spent an extraordinary amount of time helping me select my new F250. Despite my having very specific requirements and a limited budget, he was patient, professional and more than accommodating. me select my new F250. Despite my having very specific requirements and a limited budget, he was patient, professional and more than accommodating. This is one of several vehicles I have purchase through Mack. I have highly recommended him and Classic Ford to other, including my own family. More

My visit to Classic Ford on July 6 was a very positive experience. I wasn't sure if I was going to purchase a new car that day, but after talking with Mr. Jenkins about my options,I felt that it was the b experience. I wasn't sure if I was going to purchase a new car that day, but after talking with Mr. Jenkins about my options,I felt that it was the best thing to do. He was very pleasant and solicitous. More

Customer service was great because Mr. Spain took time and was very patient. service was good, but a little slow. overall experience was to my advantage as a customer, even price. and was very patient. service was good, but a little slow. overall experience was to my advantage as a customer, even price. More

After my internet inquiry, Jennifer called me back within 2 minutes. She was friendly and helpful and gave my offer to the dealership. Called back again in less than 5 minutes with an acceptance. I have neve 2 minutes. She was friendly and helpful and gave my offer to the dealership. Called back again in less than 5 minutes with an acceptance. I have never experienced such prompt and courteous service. Jennifer has made a loyal patron of this nurse (with her friendly and sincere caring attitude). Thanks to the dealer for her efforts (and to Jennifer). Tom Bates. More