
Classic Ford Sales
Smithfield, NC
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I went to Classic Ford in Smithfield looking for a Ford I went to Classic Ford in Smithfield looking for a Ford Escape for my Daughter, which by the way can be very picky.It had to be a Sel. Oxford white I went to Classic Ford in Smithfield looking for a Ford Escape for my Daughter, which by the way can be very picky.It had to be a Sel. Oxford white with tan interior, also it had to be a 2020 model which there are only a few out at the time, but this did not deter my salesman Lou or his manager, they went above and beyond to find this car and in the process Lou kept me updated with the search.After finding the car and bringing my Daughter in for a test drive and her approval "haha" my Daughter and I were very surprised at how knowledgeable Lou was of the Escape and all the new features that are available on the new 2020s.It was a very good car buying experience. I can't say enough, for the Professionalism, knowledge and Courtesy in the entire experience. Thank you Lou, Thank you Classic Ford Sincerely Alvin Parrish More
Went out of their way to make the deal, well informed about all aspects of the truck and all the options about it, they went out of their way to find the exact truck I was looking for ! about all aspects of the truck and all the options about it, they went out of their way to find the exact truck I was looking for ! More
Except Customer Service I had a wonderful experience with Classic Ford Of Smithfield. Jackie Dickens was very helpful and informative. I will buy my next truck from this deal I had a wonderful experience with Classic Ford Of Smithfield. Jackie Dickens was very helpful and informative. I will buy my next truck from this dealership. More
2019 Ranger Chris King was an excellent salesman. He was prompt to answer all my questions and if he didn't know the answer he found out quickly. Chris King was an excellent salesman. He was prompt to answer all my questions and if he didn't know the answer he found out quickly. More
2019 Expedition We really enjoyed the no hassle purchase of our expedition. There want bunch of run around. We told them what we could do and they made it happen. We We really enjoyed the no hassle purchase of our expedition. There want bunch of run around. We told them what we could do and they made it happen. We definitely be a repeat customer More
Buying a Ford I had a very unique experience on purchasing a car from Classic Ford. Lou Baines was very friendly and worked tirelessly on finding the perfect Ford f I had a very unique experience on purchasing a car from Classic Ford. Lou Baines was very friendly and worked tirelessly on finding the perfect Ford for me. I knew from the first moment that I was in good hands. He was always kind and courteous and interested in seeing me buy a car that is right for me. As I drove away after the deal was sealed, I knew my decision was right . Thank you Classic Ford and Lou Baines. More
2018 Ford Mustang GT I had a great experience working with Lee Trowbridge and Lou Bain at Classic Ford. Got a good deal on a new car and Lou took the time to teach me how I had a great experience working with Lee Trowbridge and Lou Bain at Classic Ford. Got a good deal on a new car and Lou took the time to teach me how to drive it (my first manual transmission). I would gladly recommend. More
Service Dept. customer service I want to thank Sam Masoner & Rick Tom for their OUTSTANDING customer service. On 8/3/19 we traveled to Smithfield for a basketball tournament. My 201 I want to thank Sam Masoner & Rick Tom for their OUTSTANDING customer service. On 8/3/19 we traveled to Smithfield for a basketball tournament. My 2010 Explorer overheated and had to be towed to your dealer. it arrived at 4:15pm and the service dept. normally closes at 5:00pm. Both Sam and Rick agreed to stay late to repair my vehicle. They ended up staying until 7:30pm so that myself and my grandchildren could travel the three hours back home. We arrived safe and sound. Everyone at your dealership was friendly but I think Sam Masoner deserves to be commended for his attention and compassion at getting us on the road. Sincerely, Catherine Baker More
2019 Ford Escape The it’s at Classic Ford did amazing! From test drive to paper work was smooth. Thank you again to Classic Ford!! Definitely would recommend The it’s at Classic Ford did amazing! From test drive to paper work was smooth. Thank you again to Classic Ford!! Definitely would recommend More
Awesome f150 Good deal from sales and finance jake was awesome and battle was a pleasure to work with. Will be back for service and to buy another ford Good deal from sales and finance jake was awesome and battle was a pleasure to work with. Will be back for service and to buy another ford More