
Classic Ford Sales
Smithfield, NC
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I love this dealership. They always make time for me, the work is done in a reasonable time frame, the facility is immaculate, and all the staff has been so friendly. My ser They always make time for me, the work is done in a reasonable time frame, the facility is immaculate, and all the staff has been so friendly. My service advisor, Jason, is like having a big brother that looks out for me. I will only use this dealership for my automotive needs. Thank you to everyone at the Ford dealership in Smithfield! You have set the bar high and getting service work done on my vehicle has been a pleasant experience. More
We were very pleased with our service all were very professional and polite. The service department goes out to help and answer all concerns you might have. We recommend Ford and their service depart professional and polite. The service department goes out to help and answer all concerns you might have. We recommend Ford and their service department highly. More
We bought a 2020 Ford Expeditioin with 65,000 miles August of 2023. The buying experience was satisfactory, but I am really disappointed in the vehicle. We were told the extended warranty we purchase August of 2023. The buying experience was satisfactory, but I am really disappointed in the vehicle. We were told the extended warranty we purchased covered bumper to bumper and electronics. Took in for service, the module that controls the third-row seat lowering and raising was sending mixed signals so the seat would not lower. The repair to fix this is $1392 + tax. Not covered on the warranty. We have not had the vehicle a year yet and it is not driven much. Big Disappointment! More