Classic Ford Lincoln of Shelby

I have a 2017 Ford Explorer Sport Addition originally lasted from New York dealer. Shelby Classic Ford has friendly employees, great service and accountable for mistakes made by their service department. lasted from New York dealer. Shelby Classic Ford has friendly employees, great service and accountable for mistakes made by their service department. More

Receive great service. Ian was knowledgeable and went beyond what was necessary to be helpful. Ian continued to give me updates. Gave me a great price in tires. beyond what was necessary to be helpful. Ian continued to give me updates. Gave me a great price in tires. More

We had the best experience with the most helpful staff at Classic Ford! Anthony, Pierre, William and the staff were top notch. We felt comfortable from the time we walked onto the lot. Classic Ford! Anthony, Pierre, William and the staff were top notch. We felt comfortable from the time we walked onto the lot. More

I put a deposit on a vehicle and a credit application, got approved for everything. Even after all of that the car was sold without telling me. Ran my credit and wasted my time. thanks for nothing do not got approved for everything. Even after all of that the car was sold without telling me. Ran my credit and wasted my time. thanks for nothing do not shop here. WILLIAM NEEDS TO BE FIRED. More

Used Car I wanted to purchase a used car with low miles and in good condition. Tiffany Franklin helped me do just that. She was so nice and understanding. She I wanted to purchase a used car with low miles and in good condition. Tiffany Franklin helped me do just that. She was so nice and understanding. She even took the time to show us all the bells and whistles of the vehicle. She also told us if we had any question in the future feel free to call her or come by. Thanks for having such a great person to work with on your team. Chris Lockett More

Best dealership in NC! I drove two hours and before I got there everything was set up for me to test drive my car and sign the papers! I was shown how to use the technology I drove two hours and before I got there everything was set up for me to test drive my car and sign the papers! I was shown how to use the technology in my new car with so much detail I couldn't even think of a question to ask! Buying a new car is stressful for most people, but these two gentleman made it fun ?? More

Awesome people I went to purchase a car not only did I do that I walked away with new friends from this dealership. Everyone in there was extremely nice but they hel I went to purchase a car not only did I do that I walked away with new friends from this dealership. Everyone in there was extremely nice but they helped all they can to get you into the car of your dream.The lovely Tiffany Franklin was the person that helped me and let me say this she is the only person that I have ever seen email you everything that you will need.so if any one is looking to purchase a new I suggest to go Crossroad Ford in Shelby NC and ask for Tiffany Franklin. More

wonderfull crossroads ford lincoln of shelby travis johnson is honest and went the extra mile he is my kind of salesman he did not try to make me buy anything he crossroads ford lincoln of shelby travis johnson is honest and went the extra mile he is my kind of salesman he did not try to make me buy anything he show me the car i ask for answer all my questions , and then explain about the focus , it is nice to know that there are still people who go the extra mile the whole crossroads team treated me like family More

FINALLY! A professional, LOW PRESSURE sales team! I dropped by to look at various colors, intent upon purchasing an Explorer from my cousin - who is the Sales Manager at ANOTHER dealership in a nearby I dropped by to look at various colors, intent upon purchasing an Explorer from my cousin - who is the Sales Manager at ANOTHER dealership in a nearby town. Travis Johnson met me on the lot, and very low keyed, graciously showed me numerous vehicles and options, even though I told him about my cousin's dealership. Travis was able to show me the exact vehicle I was looking for, with all the options I wanted, but out of my price range. Later that day, I visited my cousin's lot and saw an almost identical vehicle - a year OLDER, without a couple of major options I wanted (4x4 and sunroofs). While trying to determine which one to purchase, Travis was able to work some magic and get a few more thousand off the original price I was quoted. I have purchased many NEW and USED vehicles over the years. I have never had a sales team work so hard for MY interest, while being so low pressured. Even after purchase, they were able to add remote start to my Explorer while I waited, for under $400! I definitely recommend Crossroads Ford in Shelby to anyone looking for a dealership that treats you like family. I must note, that the Dealership my cousin works at was also very, very friendly and helpful - even when I did not choose their vehicle - they advised me that the deal I received on the vehicle at Crossroads was a very good deal. Cuddos to both Crossroads and Cloninger Ford dealerships on your professionalism and family atmosphere. More

Traded in for a used vehicle Overall pleasant experience. I researched a used vehicle that Crossroads had a few days before my visit. I drove up from Greenville, SC to see said Overall pleasant experience. I researched a used vehicle that Crossroads had a few days before my visit. I drove up from Greenville, SC to see said vehicle. Everyone on the sales team was extremely polite and cordial. Karen helped me through the whole process and was a delight to talk to. The finance manager, Nathan, was excellent to work with. You could tell he knew what he was doing and he kept my interest as top priority. Nathan was the reason I went through with the purchase. Full disclosure, the only reason I gave 4/5 stars was because the negotiation of both the value of my trade and the price of the new vehicle left something to be desired. I am not sure if it was tactics or ignorance but every question I asked had to be relayed between the sales representative with whom I was interacting with, and a sales manager on the other side of the room. This made for a lengthy afternoon of back and forth to get to a mutually agreed upon price. I would recommend Crossroads of Shelby to anyone looking to trade in a vehicle. They have a great selection, cordial staff, and top of the line facility. More