Classic Ford Lincoln of Columbia
Columbia, SC
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The two individuals that I worked with Marino Mcgloster and the sales manager Stanley were very professional and helpful through the whole car buying process. They definitely made my car buying experience and the sales manager Stanley were very professional and helpful through the whole car buying process. They definitely made my car buying experience much easier. These two gentlemen are definitely an assest to your team and I would recommend anyone to Classic Ford due to these two individuals. Even after we bought the vehicle they still contacted us to make sure that everything was going well. That is outstanding customer service and follow through to make sure that the customer was satisfied. Thanks to both of them from my wife and I. Edwin & Tia Olmeda More
We bought two vehicles at Classic Ford. Everyone at Classic made sure that we were confortable and if we needed anything. Marino was very helpful in making us feel confortable and did a remarkable job Classic made sure that we were confortable and if we needed anything. Marino was very helpful in making us feel confortable and did a remarkable job especially with our company car. My company, to say the least, was very hard to work with when developing a leased vehicle. Marino took it in stride and made it work. With the help of Marino and Mr. Doggett, we were able to secure two great Fords. (Escape and Fusion 2011). This is the first time ever that our garage has been feeled with Fords. We have always bought Pontiacs and Buicks. With the current business climate at GM, Ford was a great option vs. GM or offshore counterparts. Being a business traveler, I appreciate the options Marino laid out for us. I needed power, good milage, competitive pricing, and music along with all of the other safety features that the Ford Fusion and Escape have as standard. To all of the good people at Classic Ford, I would like to take this opportunity to thank you for your hospitality. We would also like to thank Marino personally for making us feel welcome. Great job. Best Regards, D. Capriotti Sr. Account Executive Trostel PCD More
From the time I stepped into the showroom I was pleasantly surprised by the friendly greeting of the receptionist. Larry Johnson and Mike Hill were great at explaining the special features of the c pleasantly surprised by the friendly greeting of the receptionist. Larry Johnson and Mike Hill were great at explaining the special features of the car I was interested in, the test drive was convincing. Upon returning the following day, an acceptable sales price was reached and Raja matched my credit union's low interest rate. I did cancel the Maintenance plans later, as I had decided not to spend the extra money. Even the cancellation was handled in a very professional and friendly manner. Overall, my car buying experience at Classic Ford Lincoln was very pleasant, no regrets :) Richard A. DeLauder More
Very well informed. If they did not know an answer, they knew where to get it and quickly. Showed me options I did not know were available. They were very curtious. They took the time to answer all my qu knew where to get it and quickly. Showed me options I did not know were available. They were very curtious. They took the time to answer all my questions and explain everything in detail. Made the whole experience very enjoyable. They helped me get the best price and rate. More
We are very happy with Amanda Barneys attitude and experience in regards to the initial buying of the 2010 Flex. She was pleasant and knowledgeable of the vehicle. She answered all of our questions th experience in regards to the initial buying of the 2010 Flex. She was pleasant and knowledgeable of the vehicle. She answered all of our questions that we had. She went out of her way to try to deliver the vehicle when promised. She came down on Christmas weekend on her own off time to try and deliver it. A problem arose with the installation of a roof rack. It took over 2 weeks to get it installed which almost killed the sale. All in all we are satisfied with overall experience and when we get ready to buy the MKZ we will go to Classic Ford and talk to Amanda. We would recommand anyone to Classic Ford and Amanda Barney in particular. More
I found John to be easy-going and not pushy. We new what we wanted and they worked hard to make the deal feasible for us. They gave us $500 above Kelley Blue Book on our trade and were very reasonable thro we wanted and they worked hard to make the deal feasible for us. They gave us $500 above Kelley Blue Book on our trade and were very reasonable throughout the process. This is the 7th car I've purchased in the past 17 years from Classic Ford of Columbia (formerly Bob Bennett Ford). More
I came in to the dealership to find a nice used car. Brad was quite patient with me and showed me the cars I asked about. Brad was knowledgable about the cars and the features. He listened to my wishe Brad was quite patient with me and showed me the cars I asked about. Brad was knowledgable about the cars and the features. He listened to my wishes and allowed me the opportunity to make up my mind. More
After trying this one dealership that claim they work with all types of situations (college students, first time buyers, credit issues, etc...) I was going to stop looking because they tried to get over with all types of situations (college students, first time buyers, credit issues, etc...) I was going to stop looking because they tried to get over on me, but I came across a car at Classic Ford Lincoln of Columbia and the first sales agent I talk with was ready to help me anyway he could; so I said to myself, "here I go again" However, this dealership stood by those things I've listed above! Classic Ford Lincoln of Columbia is unlike any other dealership I've been too or heard about. They really are customer first and not just all about a sale! It's good to know being a woman I can get a car on my own without having to worry about getting cheated or sold a Lemon (some call it)! If I had to do the experience all over again I would in a heartbeat! The sales team, finance team, receptionist, and staff in general were all friendly and made my First-time Purchase a memorable one and I just want to Thank the entire staff and department! Kudos to this establishment!!! Ladies if you need a car I recommend you go to Classic Ford Lincoln of Columbia because they are Honest! Come to Classic Ford Lincoln of Columbia if you need a car guaranteed Customer Service & Satisfaction!!! :o) More
I was told that i could get a vehicle that was brought in I was told that i could get a vehicle that was brought in at an out the door price with the ability to get 36 month financing for zero percent.When I was told that i could get a vehicle that was brought in at an out the door price with the ability to get 36 month financing for zero percent.When i got to the finance dept i was told i couldn't get the 36/zero because my rebate would be less and i would have to pay 2000 more for the truck. They said that the financing was not part of the deal. So, i said if i pay cash will you sell it for the agreed upon price. They said no 1000. more. They also said they were not working for Ford motor co rather Classic ford of Columbia. They weren't in the finance business. I along with the finance manager signed an affidavit that the vehicle had 5 miles on it. When i figured out how to bring the odometer up much to my surprise there were close to 500 miles on vehicle.When i got home after the sale i emailed my salesman and asked that he froward my message to the finance manager and have him contact me. I have yet to hear back from him. I am not upset with ford co but will never deal with classic ford of Columbia or any other company affiliated with them. I will not recommend them to any of my friends or business associates . If i were hired by the ford motor company board of directors to "shop there stores to evaluate" I would have the management of this store fired immediately and replaced with ethical professionals that don't mislead there customers to get a sale. I own thousands of share of ford motor company and have been buying gm trucks for years and decided to switch to ford since there company had done a remarkable job staying out of financial trouble during the recession that put other car companies in trouble. I wish Mr Henry Ford was alive so i could have a conversation with him about the people that represent his brand. More
Addie Mack was friendly, courteous, organised and knoledgeable. The dealership is clean and everyone is friendly. If I had to make one complaint it would be that after I bought my car I don't get a r knoledgeable. The dealership is clean and everyone is friendly. If I had to make one complaint it would be that after I bought my car I don't get a response as quickly to my questions. Also, I've been waiting almost 3 days now to hear back from Aeris about a extended warrenty question that I have. All in all: I have looked at pretty much EVERY dealership in the Columbia and surrounding areas. And even some "roadside" car dealers. Classic Ford is deffinately the best of the rest. No other dealership comes close to the value, customer service, and quality that they provide. But after all...they are a Ford dealership...there is nothing that compares to a Ford. I got my first one at age 17. That 1977 Mustang Cobra II is still my favorite car, followed closely by my 1993 Escort that I still cherish. More