Classic Ford Lincoln of Columbia

Carl was very patient and took the time to answer all of our questions. He made every effort to find the exact model and color vehicle I wanted and I am very pleased with my decision and with his determina our questions. He made every effort to find the exact model and color vehicle I wanted and I am very pleased with my decision and with his determination to find the car I requested. More

Prior to going to Classic Ford of Columbia, SC, my husband had called them about a 2011 Taurus they had on the lot. He talked to a very nice lady in the office (I think her name was Candace)who told husband had called them about a 2011 Taurus they had on the lot. He talked to a very nice lady in the office (I think her name was Candace)who told him to ask for her when he comes in. When we got there, she introduced us to Leland "Jay" Bonnette who would be our sales person. I'm sure all of their sales people are great, but if you have a choice, I would highly recommend asking for Jay. He is totally down to earth, no high pressure sales pitches, able to answer all of our questions, worked up several different scenarios for us, handled the majority of the paperwork before sending us to the finance office, gave us a crash course in how to use SYNC, etc. all with a very patient attitude. You could tell he truly wanted to help us as best he could. The finance manager that we dealt with was equally as nice and knowledgeable. He worked with us to find the best warranty options, etc. for our needs. One of the owners of the dealership also spoke to us - once while we were in the process of purchasing the car to make sure all of our needs were being met and then right before we drove it off of the lot to thank us for our business. We couldn't have asked for a better experience buying a new car. I highly recommend Classic Ford to anyone who's looking to buy a new car. More

The sales team was extremely knowledgeable and willing to help with anything. We had a great experience buying from this dealership. Will definately buy here again. help with anything. We had a great experience buying from this dealership. Will definately buy here again. More

I recently purchased a Lincoln MKX. Colette was very helpful from the time we walked onto the Classic Ford Lincoln lot to look at cars. Colette was very professional and able to answer all our question helpful from the time we walked onto the Classic Ford Lincoln lot to look at cars. Colette was very professional and able to answer all our questions. The car we wanted was not on the lot, but Colette was able to locate it for us very quickly. Overall, everything went well and we would definitely use Colette and Classic Ford again. More

Was very pleased with the way we were treated. Mr. Spain was a joy to be around. He took the time to show me everything about the car and to make sure we were not leaving with any unanswered questions. was a joy to be around. He took the time to show me everything about the car and to make sure we were not leaving with any unanswered questions. More

My name is MeShala and I have been working with Classic Ford Lincoln for about two months. The help in finding the car I wanted was exceptional! The timing was impeccable for finding my vehicle and it was Ford Lincoln for about two months. The help in finding the car I wanted was exceptional! The timing was impeccable for finding my vehicle and it was exactly what I was looking for. Although I did not purchase a car, Mrs. Colette and JJ were of great assistance. When I get ready to purchase my next vehicle I will promptly report back to this dealership. I recommend anyone looking for great service and a great vehicle, go to Classic Ford Lincoln of Columbia! More

I visited several dealers over the last two weeks. Two of the dealerships were horrible experiences being passed off and pushed around in to trying to take something off the lot that I didn't want. Colet of the dealerships were horrible experiences being passed off and pushed around in to trying to take something off the lot that I didn't want. Colette treated me very well, we went on a test drive and she made sure that I was informed about all the intricacies of the vehicle. We arrived back and started reviewing the price. I knew that 2011's had much better incentives, we found out that the truck I test drove was a 2012. She immediately searched her inventory to find the 2011's that she had left, we looked them over, and I decided that they were not what I wanted, they didn't have the features or the color that I was looking for. She informed her manager, JJ, who took down some information on what options I was interested in. He returned to tell me that 2011 inventory was so low across the US that there weren't any trucks that met what I wanted on the east coast. We discussed the price of the 2012 truck I test drove and the price of the closest truck that was a 2011 that they had on the lot. They both stayed after hours to work with me. I left saying that I would have to decide and do some research. Several days later I was clued in to an American Express service and true cars.com. I emailed Colette with several of the trucks with options I was interested in. She responded with the dealer's lowest price, which was within my target range. She recommended that if I wanted this truck to put a deposit on it so no one else could take it. After discussing I agreed. Working with the dealership we managed to settle on a reasonable price for my trade ins. I have information regarding loans and extended waranty to hopefully negotiate a price on both, so far the service has been wonderful. Colette and JJ, as well as the GM Paul, have all been a pleasure to deal with, and have done all that they can to get me into the truck that I want at a price that is within my target range. I will most definitely recommend them to anyone looking to purchase a new Ford in the future. More

Carl Vaughn was Great and very helpful but he was working against the circumstances created by the dealership. Despite having an appointment, the car wasn't ready for delivery. Some optional items were not t against the circumstances created by the dealership. Despite having an appointment, the car wasn't ready for delivery. Some optional items were not there and had to be ordered. To avoid a 300 mile round trip just to have the splash guards and front license plate holder installed, I requested the items be sent to my home and I will need to pay extra for an installation that should have been done by Classic Ford. I had anticipated the car would be washed, full of fuel and ready to drive away upon my arrival. It wasn't. It was washed and fueled just before we were cleared to drive away. If Classic Ford was efficient, the paperwork should take no more than one to two hours. Our total time at the Dealership was nearly four hours because there was a lot of time just waiting with no activity. The questionable (and perhaps illegal) requirement (there is no option) that I purchase a $500 paint and fabric protection plan makes me angry. In my 60-plus years of owning cars, I have never needed such protection. My cars are kept in a garage and I wash and wax them regularly. We have no children or pets to mess up the fabric. I DON'T NEED AND DID NOT WANT TO BUY THIS PROTECTION! More

I was actually just looking around at new vehicles contemplating about buying new. I found the perfect car for me, a 2012 Ford Mustang. I've had several Mustangs through the years so it was a no-brain contemplating about buying new. I found the perfect car for me, a 2012 Ford Mustang. I've had several Mustangs through the years so it was a no-brainer for me to purchase another. I went through truecar.com and was contacted by Hope Carter. She was very professional and was a great help in purchasing my car. Since buying a new car is never a quick process, Hope offered conversation to pass the time. She is very friendly and I would definitely deal with her again if the situation arrises. More

I was looking for a used Ford Crown Victoria and Classic Ford had one on their lot. I made contact with Carl Vaughn and asked about seeing the inside of car and the price. He brought the keys and showed fea Ford had one on their lot. I made contact with Carl Vaughn and asked about seeing the inside of car and the price. He brought the keys and showed features on the car. After bringing back my wife to look at it and Carl found out that this would be a cash sale he offered to see if his manager could approve a lower price....which he did. Carl got all of the paperwork together quickly and got signatures needed then escorted us to seating area to wait to see the financial officer. He also got the paperwork together quickly and when finished he escorted us back to front where Carl met us again. We made an appointment for the following day to bring the check for balance due and complete the sale. Everything was explained thoroughly and the car was gassed and cleaned and ready for us when we got there. It was a very pleasant experience. More