Classic Ford Lincoln of Columbia

I gave all 5-great ratings, because both Mack & Michael treated us as if we were the only customers in the show room. Mack the Sales Rep. was very patient, as we looked at 3 different models, a MK Michael treated us as if we were the only customers in the show room. Mack the Sales Rep. was very patient, as we looked at 3 different models, a MKS, MKZ and a Taurus. There was no high pressure selling tactics. This is a pet peeve of mine ( hi pressure selling ), I probably would of walked away if that was the case. Mack gave us his cell phone number and told us to call him any time of the day, if we had issues. More

I loved working with Classic Ford of Columbia. I came to buy an advertised car only to find that it was sold. I was lucky enough to be hosted by Rico Gibson who committed to me that he would find me the ap buy an advertised car only to find that it was sold. I was lucky enough to be hosted by Rico Gibson who committed to me that he would find me the appropriate car at the appropriate price. Within a week, I was behind the wheel of my new car. Once I visted Classic Ford, I just sat back and let them do the work. I love my car and I had a wonderful experience with both the sales staff and the accounting folks (Anthony). I can only hope that the customer servivce I received in sales is matched with the same friendliness and integrity that is have received so far because i plan to use Classic Ford for maintenance of my "new" Mustang. More

Mack and Aaron provided a great overall experience in purchasing my new Escape. Hope Carter was great with the initial greeting when I first inquired about the vehicle. purchasing my new Escape. Hope Carter was great with the initial greeting when I first inquired about the vehicle. More

RICO was very professonal with me and my wife, he explained every thing about the car including how to operate all of the controls and gadgets on the car,he also explained the care package and put us explained every thing about the car including how to operate all of the controls and gadgets on the car,he also explained the care package and put us in touch with a very good financail person ,who was Mike Humphrey. Thank you Ford Dealership.! More

Everything was great from the moment I spoke to the receptionist at the front desk. Hope introduced me to Nicole (sales representative) and an exceptional experience was in the making. The people that receptionist at the front desk. Hope introduced me to Nicole (sales representative) and an exceptional experience was in the making. The people that nurtured my visit from beginning to completion were warm and friendly, extremely courteous, knowledgeable about the automobiles, and sensitive to my financial needs and desires for purchasing a vehicle, and they were diligent in their efforts to get me the best possible deal with incentives. In fact, when Nicole came to tell me they could not get the vehicle I had selected within my price range, she had already taken the initiative to find that same vehicle (color and interior) with fewer upgrades (bells and whistles) for me to review and consider as an option. Then, I was most impressed with the general manager who came out to reassure me that they could help me find a vehicle and encouraged to take a look at the cars then come back and let him work out the details. And belief me, he worked things out perfectly for me. I got a brand new 2013 Lincoln MKS with all the upgrades (bells and whistles that were important to me) at a very reasonable price and monthly payment. Well Done!! Thumbs Up!! Keep Up the great work!! More

I had an excellent experience at Classic Ford. I traded my 2003 Kia Sedona for a 2012. Classic Ford had the best price in a 200 mile radius on the vehicle I was looking for and also gave me top KBB dollar my 2003 Kia Sedona for a 2012. Classic Ford had the best price in a 200 mile radius on the vehicle I was looking for and also gave me top KBB dollar on my trade in. Jason, my sales person was extremely friendly and very helpful. Any question I asked that he didn't know the answer to he went and got the right person who new. When we test drove the vehcile Jason noticed it was out of alignment and had a realignment done on the spot while letting me take my trade in to get lunch. My only reservation about Classic Ford was the $499 Millenium Package and $399 Doc fees added to the cost of doing business. I understand the doc fee but the Millenium Pkg was an unwanted add. The staff was happy to reduce that by $300 to keep my business. The icing on the cake was when I left my garage door open and Ipod in my trade it. Jason dug them out and had them promptly mailed back to me the next day. All and all one of the better car buying experiences I've ever had. More

My over all experience with Rico Gibson and everyone involved with my purchase at Classic Ford was superior. I would certainly recommend Classic Ford to any one and also have them ask for Rico. David involved with my purchase at Classic Ford was superior. I would certainly recommend Classic Ford to any one and also have them ask for Rico. David R Solt More

The customer service experience I had should be used as the model for any industry! Mr. Jenkins was uniquely accomodating, informative, friendly and professional. He had experienced a very troublesome pe the model for any industry! Mr. Jenkins was uniquely accomodating, informative, friendly and professional. He had experienced a very troublesome personal experience the evening before allowing him no sleep and resulting in his contracting a severe cold. Even without considering this he provided outstanding personal service over and above what I would normally expect. Mr. Price was as equally accomodating, albiet without the cold and personal issue. I was further impressed by Mr. Prices' outgoing, friendly demeaner, and the responsible approach to his duties. More

My experience at Classic Ford was an awesome experience. I was a little hesitant about purchasing a new car. I thought that I would not qualify until I met Rico Gibson. He is an excellent employee who repre I was a little hesitant about purchasing a new car. I thought that I would not qualify until I met Rico Gibson. He is an excellent employee who represented the company well. When it was time to finalize the paper work, Mr. Humphrey was very patient and that impressed me so much because I was the last customer for that night. He made the process so easy and I enjoyed talking with him. I admired and appreciate their honesty and (Mr. Gibson and Mr. Humphrey) their untiring effort to make my dream come true. I excited about my purchase and also I am looking forward to enjoying my vehicle. I would recommend Classic Ford of Columbia to anyone who is looking for a vehicle. More