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Classic Ford Lincoln of Columbia
Columbia, SC
730 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 11, 2014
The sales team went out of their way to earn my business and treat me fair. I had some concerns and they were quick to address and correct them and get me on my way. Thank you. and treat me fair. I had some concerns and they were quick to address and correct them and get me on my way. Thank you. More
by thombiz
Employees Worked With
Jennifer
February 09, 2014
An excellent place to do business. Helpful friendly service ,very knowledgeable. Excellent price on their vehicles. The staff went out of their way to ensure that I received a vehicle I desired service ,very knowledgeable. Excellent price on their vehicles. The staff went out of their way to ensure that I received a vehicle I desired More
by cdesk3
Employees Worked With
Andrew Moore
February 02, 2014
This dealership was great- easy to work with, and Raymond Jenkins was patient and informative about the SUV of interest. The finance department exceeded my expectations as well. Jenkins was patient and informative about the SUV of interest. The finance department exceeded my expectations as well. More
by dbh090
Employees Worked With
Raymond Jenkins
January 27, 2014
We had some issues getting the vehicle that we (Church) wanted to purchase within our budget. The dealership stayed in constant communication with us and we were able to work out a great deal. Our congrega wanted to purchase within our budget. The dealership stayed in constant communication with us and we were able to work out a great deal. Our congregation is very pleased with the results. Our salesman Justin Green was great also. We contacted the dealership on line. I received a phone call immediately to set up a visit and test drive. We contacted many dealerships and none was as hospitable as Classic Ford of Columbia. More
by Pissedofson
Employees Worked With
Justin Green
January 27, 2014
Went in to purchase a truck. Listen to them add all these extra fees and after doing research and finding a good value to negotiate the sales rep didn't try. Just told me they sold the truck. Funny it's stil extra fees and after doing research and finding a good value to negotiate the sales rep didn't try. Just told me they sold the truck. Funny it's still sitting on the lot. They tried over charging for title and registration. Way high on doc fees almost 500$ when most are between 150 -290$ and then wanted a to add a 600$ millennium package that is just a ploy to get more money out of you. Do not waste your time shop around there are better dealerships that will work with you. Classic ford you have lost your touch. My family bought plenty of cars from you but no longer. More
by Blufalconfinder
Employees Worked With
Rico
January 20, 2014
I leased a car in April 2013, Nicole Rountree was the sales associate who helped me with my purchase. She and her manager informed me that my lease was 24 months or 24,000 miles, whichever one I came to sales associate who helped me with my purchase. She and her manager informed me that my lease was 24 months or 24,000 miles, whichever one I came to first. They told me and my father that once I had reached either or I could turn the car back in and proceed from there. I am 4,000 miles away from my mileage and called to verify the process of dropping off my car. I spoke with Hope in leasing who informed me that I would have to pay the last year of my lease if I returned the car before it was up. I set an appointment to come in with her and discuss some options. When I got to Classic Ford I was told that Hope handles online sales and a salesman approached me to see what I was interested in. When I told him I was there about my lease he got his manager. His manager informed me that I would have to pay the amount to end the lease, without any payment options, I can get another lease however my monthly payments would definitely increase or I could keep the car and drive it until the end of the lease and pay for the extra mileage ($0.25/mile) which by next year would increase to $6,000. No apology was offered for the the misinformation given by their previous coworkers, I was not given the courtesy of seeing how my situation would play out when entering my information or given the courtesy of speaking with the person I booked my appointment with. Classic Ford will never see me in their dealership again. More
by shayyarborough
Employees Worked With
Hope
January 19, 2014
Overall I would grade at a higher level if possible. OUTSTANDING should be a category, as great doesn't quite capture my experience with Classic Ford. Specifically, my sales specialist Jason Belton was OUTSTANDING should be a category, as great doesn't quite capture my experience with Classic Ford. Specifically, my sales specialist Jason Belton was exceptional in every regard, from test drive to first drive home in my new car. His attention to detail and professional yet friendly demeanor made me feel comfortable with the entire process, and I felt blessed to have him with my purchase. I will, without a doubt, recommend Classic Ford to my family and friends and also ensure they ask specifically for Jason Belton. More
by kphall30
Employees Worked With
Jason Belton
January 19, 2014
Jason was help full in all aspects of our recent purchase and instrumental in the choice that we made. I am proud to know this young man and will gladly recommend that he is the man you want to talk to at Cl and instrumental in the choice that we made. I am proud to know this young man and will gladly recommend that he is the man you want to talk to at Classic Ford Lincoln of Columbia. I fell he had our best interests at heart and I have never seen anyone more dedicated to customer service. More
by earl2
Employees Worked With
Jason Belton
January 02, 2014
Great experience! All principals and staff were top notch!! The manager, Debra Boyd, the sales consultant, Nicole Rountree, the finance and contract manager, John "JT" Thomas were all very professions notch!! The manager, Debra Boyd, the sales consultant, Nicole Rountree, the finance and contract manager, John "JT" Thomas were all very professions and friendly!! All the staff that I dealt with were great!! More
by majduke
Employees Worked With
Debra Boyd, Nicole Rountree, John "JT" Thomas and others.
December 31, 2013
Price of the vehicle purchased was acceptable. Other than the $300.00 tax, we were not expecting any additional charges. That was a shock and very disappointing. We had asked for an out the door price than the $300.00 tax, we were not expecting any additional charges. That was a shock and very disappointing. We had asked for an out the door price when negotiating. Without a written price quote, we could not validate our claim. Also the amount of time for paperwork to be process was excessive. I would suggest to anyone shopping to get all quotes in writing. More
by jw4050
Employees Worked With
Andrew Moore
