Classic Ford Lincoln of Columbia
Columbia, SC
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Amazing Service Dept My daughters and I were headed to Myrtle Beach late on a Friday afternoon from Atlanta and my truck broke down in Columbia, SC. We were towed to Clas My daughters and I were headed to Myrtle Beach late on a Friday afternoon from Atlanta and my truck broke down in Columbia, SC. We were towed to Classic Ford and the service we received from Brad, James and Dean was absolutely top notch. We easily could have been stranded and had to rent a car, but instead they had us back on the road in my car in an hour!! Amazing job!!! These guys are the best!! More
Best Service Ever! We were three hours away from home heading to a cheerleading competition when our car broke down. We were towed to Classic Ford on a busy Friday afte We were three hours away from home heading to a cheerleading competition when our car broke down. We were towed to Classic Ford on a busy Friday afternoon. James, Dean and Brad went above and beyond to get our car back on the road that same day. They were so helpful, honest and caring when they could have closed shop for the evening. Truly the best service experience ever! More
Great Experience I can personally vouch for Travis, who helped my wife and I purchase a new Ford Flex. Travis was patient and not too pushy. My wife and I love the n I can personally vouch for Travis, who helped my wife and I purchase a new Ford Flex. Travis was patient and not too pushy. My wife and I love the new " RIDE". If you are looking for a great dealership seek out Classic Ford of Columbia. Patrick More
Wouldn't work on it cause I didn't buy it from there. If you didn't buy your car from them you can pretty much forget getting any warranty work done to your vehicle. Took my car by 1/21/17 and was told t If you didn't buy your car from them you can pretty much forget getting any warranty work done to your vehicle. Took my car by 1/21/17 and was told that they could get me in on 2/6/17. They called me on the 2/3/17 and said they would have to reschedule my appointment. After calling several times and leaving a message, they finally call me today 3/13/17 and tell me that they can work on my vehicle. What is the point of buying a $1800 extended Ford warranty when the local dealership won't work on it cause you didn't buy it from them. BTW the dealer I purchased my vehicle from is 2 hrs away. More
READ SERVICE PAPERWORK! Took my diesel in today on 03/08/17. They wanted me to sign a disclosure stating that if they broke something on my vehicle that I would have to pay f Took my diesel in today on 03/08/17. They wanted me to sign a disclosure stating that if they broke something on my vehicle that I would have to pay for what ever they broke. Sorry but If YOU BREAK IT YOU BUY IT. I left there and went to Jim Hudson Ford in Lexington. They believe that if they break it, then they fix it! Sooo disappointed in you Classic Ford! More
Honest and Fair Sales The dealership was fair and willing to negotiate with us on price while being honest about how low they could go. Jeff showed us three different model The dealership was fair and willing to negotiate with us on price while being honest about how low they could go. Jeff showed us three different model years of the model we wanted and was willing to negotiate on price and payments with the manager and us. They all worked diligently to ensure we got a fair deal and walked out of the dealership happy. They were very accommodating of our family as we went through the process (we were first time buyers). I couldn't recommend them more. More
Great Customer Service Thank you Classic Ford of Columbia! Whenever I have an issue with my car, needed an oil change, tires, coolant flush, air filter, and recently (today) Thank you Classic Ford of Columbia! Whenever I have an issue with my car, needed an oil change, tires, coolant flush, air filter, and recently (today) a NEW Battery you guys always help! I really do appreciate JJ King and the other employees in the Quick Lane, I never wait longer than an hour! Great customer service, he answers all my questions, uses my owner rewards points before I even ask , and explain everything to me before I check out! Thanks! J.Rogers More
Customer Service After having an issue with the service, Andy and Raymond corrected the issue quickly. Thanks to their dedication to customer service they have won a c After having an issue with the service, Andy and Raymond corrected the issue quickly. Thanks to their dedication to customer service they have won a customer for life! More
A Thank You I am writing to Recommend this dealership for the service that was provided to get us up and running in S.C, Later in Fl. we had issues again and had I am writing to Recommend this dealership for the service that was provided to get us up and running in S.C, Later in Fl. we had issues again and had a bumper to bumper warranty. Two other Dealerships, were not so good about helping us. But this dealership took care of the problem in Fl. from S.C. Our thanks to Andy Wilson, again for stepping up to the plate ! Thank You Again...Val Slusher More
Poor Workmanship While traveling our Ford f550 started loosing power. Got it in to Classic Ford of Columbia. First they said it was the EEC module then they said it While traveling our Ford f550 started loosing power. Got it in to Classic Ford of Columbia. First they said it was the EEC module then they said it was one injector which turned out to be four injectors. After $2703.00 they said it was running great. Pulled out and maybe ten miles the turbo boot blew off. They had broken the clamp when they put it back on. That's when we realized we were leaking antifreeze where someone had stepped or leaned on the neck of the radiator, cracking it and the shroud. Truck immediately began overheating. Never had any coolant issues before coming to their shop. Ended up changing the radiator and thermostat ourselves which still didn't resolve the overheating issues. Evidently when the boot blew it broke some other hose or component. Had to tow the truck back to Ohio. Their response was "that can happen." More