Classic Ford Lincoln of Columbia
Columbia, SC
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Mr. Burton's customer service is Excellent. He provided professional sales service based upon my needs. He was low pressure and too the time to learn my requirements for purchase. Scheduling a test drive t professional sales service based upon my needs. He was low pressure and too the time to learn my requirements for purchase. Scheduling a test drive took longer than expected. Car was on lone to VIP. This was not Mr. Burton issues, but an issue with the dealership. Mr. Burton facilitated the return of the SUV, resulted in a sale. More
This was a wonderful experience from beginning to end. They were friendly, listened to my needs and accommodated me beyond my expectations. end. They were friendly, listened to my needs and accommodated me beyond my expectations. More
Quick courteous service. I had another dealer perform an alignment and a few miles later, the front tire was bald on one side. Classic Ford was able to rectify the problem without stress. alignment and a few miles later, the front tire was bald on one side. Classic Ford was able to rectify the problem without stress. More
There was a recall on my 2021 Aviator. I made the appointment, service manager called to set up the time, the driver was on time and extremely nice. The work was completed and returned to me the same appointment, service manager called to set up the time, the driver was on time and extremely nice. The work was completed and returned to me the same day. The loaner car was very nice as well. Excellent service. More
Professional, Proficient, Personable, and Precise! The service manager communicated the process and progress concerning my vehicle. He aided me in dealing with the warrantee department for my car. I service manager communicated the process and progress concerning my vehicle. He aided me in dealing with the warrantee department for my car. I had a loaner vehicle and was able to get back and forth to work. The thing that touched me most during these challenging times - the additional services needed cost more than my budget at the time my car was finished. The service man worked with me a day or two until My funds were in place! Much respect - great experience!!! More