Classic Ford Galveston
Galveston, TX
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Routine Maintenance I always take my care here for inspections and oil changes. Unlike quick oil change places, they never come out and tell me I need a radiator flush or I always take my care here for inspections and oil changes. Unlike quick oil change places, they never come out and tell me I need a radiator flush or an transmission flush or filters or other stuff like that needs to be changed.. They are always honest with me and always take good care of me and my car. More
Own a hybrid that gets no better gas mileage than my Toyota When sold this Ford C-Max, was told this was Ford's answer to the Prius, which we had come in to purchase. On their recommendation, we bought the CMa When sold this Ford C-Max, was told this was Ford's answer to the Prius, which we had come in to purchase. On their recommendation, we bought the CMax. We bought on the gas mileage we would get. Sticker said 47 highway, 47 city. We only drive in town. We live on an island. We have never gotten anywhere near this. Lifetime, we get 30, and currently, my large gas Toyota is getting better gas mileage. I brought the car in multiple times, but no one took this as a project. They said it had not broken in yet, First it was, they don't fully break in till 4-600 miles. Later, oh no we hear it takes as long as 12,000 miles. I am at 22,000 now. NO DIFFERENCE. They said it was my poor driving habits. I use the coach on the dashboard to get maximum effectiveness for powertrain. They recalibrated the software on the car.. Nothing. I wrote to Ford and offered for them to come get it, take it back to the factory, rework it and put it back together right. AlI I want is better gas mileage. I drive a new car about 15 years. Long time to be PO'd everytime you gas up. More
I am a Difficult Customer I know that as a customer I would easily be considered difficult and maybe not worth the effort. I was straightforward with my salesman and he followe I know that as a customer I would easily be considered difficult and maybe not worth the effort. I was straightforward with my salesman and he followed my request. I have been dealing with Earl Wells in the Service Department for years, and he truly understands customer service and when he put me onto a salesman I am sure he gave him my information. Charles Lozano was able to close the deal and even went as far as to save me additional money. I found him to be honest,straightforward, and willing to make it happen. Great Job Classic Ford !!! More
wonderful Bobby was able to get the truck in and out with in a hour without an appointment. Because I real don’t like wasting a half of day just for a oil chang Bobby was able to get the truck in and out with in a hour without an appointment. Because I real don’t like wasting a half of day just for a oil change. Thanks Bobby simpson More
Great experience Gifting an older Escape purchased from Classic to a relative, we needed to buy a new vehicle in a hurry. Went in on a Tuesday afternoon to test 3 diff Gifting an older Escape purchased from Classic to a relative, we needed to buy a new vehicle in a hurry. Went in on a Tuesday afternoon to test 3 different vehicles already identified from the Classic website. The sales rep met us promptly, we let him know which 3 vehicles we were interested in and within 45 minutes we had test driven all 3. After a brief conversation with rep we left with the info needed to make our decision. Late Wednesday afternoon we went back, gave rep our choice and completed the purchase. The bank we use is a local financial partner of Classic so we were able to quickly complete our transaction on the spot. For our convenience we requested to pickup the vehicle the following morning at 10 AM. Rep followed through with me by calling at 9 AM the next day to tell me it was ready to go. Great customer service, knowledgeable sales staff and large selection to choose from. I highly recommend Classic Galveston. More
Fantastic The buying and financing process was easy and smooth, just like always. I have purchased 6 cars from Classic in the last 6 years. I won't shop anywher The buying and financing process was easy and smooth, just like always. I have purchased 6 cars from Classic in the last 6 years. I won't shop anywhere else. They always hit the mark. More
Cave of thieves I dont know how people can give a good review to this place when all they do is streaming your money on your face.They charge me today $135 and didnt I dont know how people can give a good review to this place when all they do is streaming your money on your face.They charge me today $135 and didnt help me at all.I bet to anyone that you bring your car to whataburguer and they help you more than that xxxxty dealership service department.Its way better to buy another car than to fix the one you have with them.I promise,you will spend less money.I will never set a foot there ever again. Also,my mother in law toke her pick up there to get the fuel pump replace and they over charge her for it and over that,some dealerships worker drived her truck and wrecked it and they didnt report the wreck nor helped the woman to fix it. More
Oil Change/Front end noise I recently took my truck in for its scheduled oil change. I had them check out a noise that was coming from the front end of the truck. Turned out I n I recently took my truck in for its scheduled oil change. I had them check out a noise that was coming from the front end of the truck. Turned out I needed a new track bar, drag link, and ball joint. Earl kept me in the loop throughout the repair process and got my vehicle back to me promptly. More
Always outstanding!!! Always friendly and great service!! Friendly staff always willing to help you out any way possible. If you haven’t used them then you need to they are Always friendly and great service!! Friendly staff always willing to help you out any way possible. If you haven’t used them then you need to they are GREAT!!!! More
Service Department was awesome! Made an appointment for the 15,000 mile checkup on my car. Service department said it would take an hour. I went with my friend for breakfast. An hour Made an appointment for the 15,000 mile checkup on my car. Service department said it would take an hour. I went with my friend for breakfast. An hour later, I got a call that my car was ready. Awesome service! Thanks Mike Below. You guys rock! More