Classic Ford Galveston
Galveston, TX
Filter Reviews by Keyword
By Type
Showing 110 reviews
Everyone at the dealership was extremely friendly and helpful. I've had my Toyota Land Cruiser serviced by George Buddenhagen for many years and that great relationship led me to buy the Ford F-150 from helpful. I've had my Toyota Land Cruiser serviced by George Buddenhagen for many years and that great relationship led me to buy the Ford F-150 from the same dealership. More
Absolutely LOVE this team! I will NEVER buy a car from any other dealer! Howie, Debbie and Jeff are the most helpful people that I have ever had the pleasure of dealing with. I have bought at least 8 cars any other dealer! Howie, Debbie and Jeff are the most helpful people that I have ever had the pleasure of dealing with. I have bought at least 8 cars from Howie and they know me well enough to know there will be a LOT more to come! Thank you as always I love the Expedition! More
We were attempting to buy a truck from classic ford from another city. We found the truck online and contacted them via phone to ask if we could do the process online and they said we could. Once we did the another city. We found the truck online and contacted them via phone to ask if we could do the process online and they said we could. Once we did the application we had to contact the salesman to get any type of information. He said he didn't have any and would call us back. He never did, so again we contacted him and he said they needed further information which we provided. Again days passed with no contact. I was alerted that my credit was being ran by this dealership multiple days in a row so I called them to find out why. The salesman I spoke with didn't have any information and was supposed to have a finance manger call me back - they never did. We were still never contacted about the truck and when we went online we discovered that the truck had been taken off the website. We called and spoke with a manager named Taylor- he advised us that the truck had been sold. We were never contacted by the salesman about this and never given any type of information about what was going on. When we tried to make a complaint to the manger we were blown off and he acted as if he did not care. Very disappointed in the customer service we received and the lack of professionalism the staff had. More
Between retirement and COVID isolation I drive very little. Nevertheless, I want my car ready to go if I need it. Classic Auto has helped me maintain a maintenance schedule that reassures my need for little. Nevertheless, I want my car ready to go if I need it. Classic Auto has helped me maintain a maintenance schedule that reassures my need for safe transportation while taking into account my reduced driving needs and I greatly appreciate that! A great big thank you to the service department! More
Great place to get your Ford serviced. The waiting area is spotless and the courtesy van is a nice perk!! The service advisors are very approachable and knowledgeable and treat each customer with great res is spotless and the courtesy van is a nice perk!! The service advisors are very approachable and knowledgeable and treat each customer with great respect! The service prices are great too!! Please keep up the super work!! More
I like Classic Ford. They always provide outstanding service on my vehicles. Additionally, service personnel are always courteous and ensure my vehicles are always clean through out on return. Thanks y service on my vehicles. Additionally, service personnel are always courteous and ensure my vehicles are always clean through out on return. Thanks you Classic Ford. More
Everyone at Classic is always so helpful! The dealership has great inventory. The staff is knowledgeable and courteous. We always feel immediately welcomed. No pressure! has great inventory. The staff is knowledgeable and courteous. We always feel immediately welcomed. No pressure! More
Great service advisor and customer service.. Each time I have used Classic Ford everything has been taken care of weather it has been service work, warranty work or finance extended service agree Each time I have used Classic Ford everything has been taken care of weather it has been service work, warranty work or finance extended service agreements... More
Outstanding "Normal" Service in the midst of all the life threatening events, the AC in our one car went out. I called Classic, received an appointment for the next morning and g in the midst of all the life threatening events, the AC in our one car went out. I called Classic, received an appointment for the next morning and got the car back that afternoon. They not only provided a ride home and for us, a family with one car, a pick at home to retrieve the car. What wonderful service. More