Classic Elite Sugar Land - Service Center

While my vehicle had a number of issues to address, everything was taken care of and the service was great. Thank you Classic Elite Chevy Sugar Land. everything was taken care of and the service was great. Thank you Classic Elite Chevy Sugar Land. More

Attentive, great service and done in a timely manner. The staff is friendly, great experience over all The staff is friendly, great experience over all More

Jeff was very good in explaining everything I needed to know. Timing was very efficient and seemed like I was in and out. know. Timing was very efficient and seemed like I was in and out. More

Irma Velasquez and Melissa Hruzek were wonderful! They were very helpful and made the process easy. And Hannah Truett was wonderful in shuttling me home and back. Thank you! They were very helpful and made the process easy. And Hannah Truett was wonderful in shuttling me home and back. Thank you! More

Timing was not bad for an oil change considering all the appointments they had. About 45 min appointments they had. About 45 min More

John Smith is professional and courteous every time I come in for an oil change, tire rotation, or software update. Thank you. come in for an oil change, tire rotation, or software update. Thank you. More

Great service! Great people.. Took them less than 3 minutes to get me checked in. Was in and out in no time.. Great people.. Took them less than 3 minutes to get me checked in. Was in and out in no time.. More

Chris was outstanding and guided and updated me through the whole process, great customer service. the whole process, great customer service. More

Brought truck in for oil leak, took 2 attempts to fix. Come to find out it’s a bigger problem GM needs to address. When picked up truck after they fixed oil leak, check engine light came on 2 miles down t Come to find out it’s a bigger problem GM needs to address. When picked up truck after they fixed oil leak, check engine light came on 2 miles down the road. Took it back and they said they fixed the coolant issue. Picked it up the next day and while I was sitting in parking lot of dealership, the check engine light came back on with coolant issue. Picked it up 2 days later and as soon as I pulled into driveway, check engine light came back on with coolant issue. Took it back, after more diagnosis, they said coolant valve was damaged from fixing oil leak, but guess what? Coolant valve is on back order! Truck sat in their shop for 3 months! Just picked it up yesterday, today check engine light came on. Service department is terrible! Would not recommend at all. More

Michael Guerrero and Jeff were very friendly and helpful. Our car was ready the next day. When we went to pick it up, the cashier said it was outside and gave us the keys. We had to go back in and wait ano Our car was ready the next day. When we went to pick it up, the cashier said it was outside and gave us the keys. We had to go back in and wait another 15 minutes for someone to go get our vehicle. More